- 職位性質：全職
- 工作地區(qū)：海南省三亞市
- 招聘人數(shù)：2人
- 學 歷：中專
- 工作經驗：1年以上
- 提供食宿：提供食宿
- 年齡要求：18-35
- 計算機能力：一般
- 語言要求：中國普通話(熟練)
- 國際聯(lián)號工作經歷：優(yōu)先
- 薪資待遇：3千-3.5千
- 職位有效期：2026-03-20至2026-06-18
職位：餐飲服務員 Food and Beverage Service Attendant
崗位職責/職位描述
與員工建立并保持良好的工作關系。
Attends and participates in daily briefings and outlet meeting
參加和參與每日的例會和其它計劃好的會議。
Attends and participates in training sessions as scheduled
參加和參與計劃好的培訓課程。
Ensure music is on at standard level / volume
確保音樂是按照餐廳的標準進行播放。
Ensure lighting is on at standard level
確保燈光是按照餐廳的標準進行開關以及照明。
Trays and tray jacks are cleaned and effectively used
有效的利用托盤和托盤架
Coffee and tea is served hot and in accordance with standard
咖啡茶的服務與標準一致
GUEST EXPERIENCE 賓客體驗
Outlet equipment is clean and in good working condition
設備干凈
Equipment is cleaned, sorted and stored in designated area
設備分類且存放好
Glassware is cleaned and polished and stored in designated area
玻璃器皿擦亮
Flatware is cleaned and polished and stored in designated area
擦亮餐具
China is cleaned and polished and stored in designated area
清潔瓷器
Waiter stations are prepared according to standard
準備好服務臺
Cutlery is placed for buffet and table service is cleaned and polished
擺放好自助餐桌上的餐具
Tables are pre- set and re-set after each meals
擺設好餐臺
Reservations are read and familiarized
閱讀并熟悉預訂
Special occasions and promotion are read and familiarized
準備好特別活動
Guests are greeted and seated with a smile
迎賓并安排客人就坐
Daily specials are explained and upsold
說明并推銷每日特價
Food orders are processed accurately
準確的下餐單
Food orders are taken quickly
快速的為客人寫餐單
Used ashtrays are clean regularly. Change with every 3 butts
定時清理用過的煙灰缸，標準不超過 3 個煙頭。
Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
遵守酒精飲料服務歸定，推銷飲料并定時為客人續(xù)酒。
Converse with Guests about wines promotion, advising the types and styles of wine, taking wine orders and serving wine
與客人談論葡萄酒，建意葡萄酒的品種和風格，寫單和為客人送酒
Promoting and up-selling of signature food and beverages to guests
向客人推銷部門招牌食品以及飲品。
Take appropriate action to resolve guest complaints
正確處理客人的投訴。
RESPONSIBLE BUSINESS 企業(yè)責任
Ensure to obey the relevant local labour laws and hotel policy & procedure.
確保遵守相關勞工法規(guī)及酒店或公司的政策與流程。
Assist to investigating and research guest bad comments and complaints, find out the truth and the potential risk in time, solved the problems through various employee relations project. Serious problems report to superior in time.
對工作中發(fā)生的所有問題進行調查和研究，了解事實情況，及時發(fā)現(xiàn)對酒店或公司可能造成的潛在風險，并通過各類員工關系項目來促進問題的解決。在遭遇重大問題時及時向上級匯報。
Participate positively in local communities’ activities.
積極參與本地社區(qū)活動。
Grooming is impeccable and in accordance with ICHG personal presentation standards
遵守洲際酒店集團的個人儀表儀容規(guī)范著裝無可挑剔
Maintain responsibility of cleanliness of all menus and drink menus
保持所有菜單和飲料單的清潔。
Maintain current information on all general activities of the hotel
了解當前酒店所有的活動。
Performs related duties and special projects as assigned
承擔相關的職責和安排的特別項目。
