- 職位性質：全職
- 工作地區：麗江市古城區
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：優先
- 薪資待遇：5千-7千
- 職位有效期：2026-04-07至2026-07-06
職位：Guest Services Manager 賓客服務經理
崗位職責/職位描述
job overview 職位概述
Manage the activities of front office and relevant area (eg, My Space, Meeting Room and Gym) during the shift time ensuring that guests receive prompt, professional attention and personal recognition.?
管理本班的前廳及相關區域（如Me Space, 會議室，娛樂室等）工作確保客人得到快速的，專業的服務和個人的關注。
?
At InterContinental Hotels & Resorts? we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
·?????????? Be charming by being approachable, having confidence and showing respect.
·?????????? Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
·?????????? Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
在洲際酒店及度假村?，我們希望賓客感覺風格獨特、時尚現代和深入洞悉，這意味我們需要你：
·?????????? 親切、充滿自信、體現尊重來展現富有魅力的你。
·?????????? 理解和預測賓客的需要、做到細心周到、具主人翁精神、把事情辦好，保持專注當下。
·?????????? 見多識廣、分享閱歷、展現你的風格來創造令人感覺特別的時刻，做到令人難忘。
QUALIFICATIONS AND REQUIREMENTS 任職要求
Required Skills –技能要求
·?????????? Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
·?????????? 擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
·?????????? Good writing skills
·?????????? 具有良好寫作技能
·?????????? Proficient in the use of Microsoft Office and Front Office System
·?????????? 熟練使用微軟辦公軟件和前臺系統
·?????????? Problem solving and organizational abilities
·?????????? 具有解決問題和組織能力
Qualifications –學歷
·?????????? Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent
具有酒店行政管理，酒店管理或相關的學士學位或大專水平。
Experience –經驗
·?????????? 2 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.?
擁有2年前廳或賓客服務工作經驗，包括管理經驗，或與此相當的教育和相關工作經驗結合的背景。
