- 職位性質:全職
- 工作地區:大連市中山區
- 招聘人數:2人
- 學 歷:大專
- 工作經驗:1年以上
- 提供食宿:可提供吃
- 年齡要求:23-35
- 計算機能力:不限
- 語言要求:英語(良好)
- 國際聯號工作經歷:優先
- 薪資待遇:2千-3千
- 職位有效期:2026-03-09至2026-06-07
職位:禮賓員/行李員 Doorman/Bellman
崗位職責/職位描述
Duties and Responsibilities
崗位職責:
1.At all times well groomed, have a pleasant disposition, greet guests with the most hospitable attitude upon arrival at the hotel, and willing to offer assistance at all times
時刻保持裝束整潔、態度和悅,以最禮貌的方式迎接來店客人,并隨時為其提供協助。
2.Maintain the entrance and main door area clean and tidy, free of obstacles and ensue that traffic through the driveway is controlled
保持入口和大門區域的整潔干凈,清除障礙物,并確保車道通暢。
3.Adhere to guest contact standards at all times
時刻遵守與客人交往的準則。
4.Provide current knowledge of the services and facilities offered by the Hotel, in order to provide reliable information to guests
熟知酒店服務項目和設施情況,以便向客人提供可靠的信息。
5.Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked
主動協助客人提重包裹、拿衣服、提手提箱等,向客人提供禮貌和迅速的協助。
6.Maintain a willingness to please attitude and give undivided attention to any approaching guest
保持令人愉悅的態度并專心接待每位到來的客人。
7.Adhere to guest checking in and checking out procedures pertaining to baggage handling
在與行李相關的問題上,遵守客人入住和退房工作程序。
8.Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and IHG Rewards Club members
在正門處歡迎客人,按具體時間段向客人發出合適的問候,特別要注意常客和憂悅會會員。
9.Assist arriving and departing guests by opening and closing car and taxi doors
為來店和離店的客人開關汽車及出租車門。
QUALIFICATIONS AND REQUIREMENTS
崗位要求:
1.Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
擁有在與他人交往時大多數時間所使用的溝通技能;完全代表酒店,品牌和公司與顧客,員工和第三方交往的能力。
2.Able to speak, read and write English
能夠讀寫說英語
