- 職位性質(zhì)：全職
- 工作地區(qū)：浙江省湖州市
- 招聘人數(shù)：1人
- 學(xué) 歷：大專
- 工作經(jīng)驗(yàn)：5年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：良好
- 語言要求：不限
- 國際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：8千-1.2萬
- 職位有效期：2026-04-08至2026-07-07
職責(zé)義務(wù)：
Duties & Responsibilities:
1.設(shè)計(jì)寓教于樂的親子活動(dòng)，確保活動(dòng)內(nèi)容兼具趣味性和教育意義。
Design educational and entertaining parent-child activities to ensure that the content of the activities is both interesting and educational.
2.對(duì)接酒店內(nèi)部各部門，協(xié)調(diào)活動(dòng)所需資源（如場地、人員、物料）。
Connect with various departments within the hotel and coordinate the resources required for the event (such as venues, personnel, and materials).
3.挖掘客戶活動(dòng)需求，推薦活動(dòng)方案，負(fù)責(zé)活動(dòng)的執(zhí)行，安排好分工、培訓(xùn)及現(xiàn)場管理，確保服務(wù)質(zhì)量與安全。 ?
Explore the activity demands of customers, recommend activity plans, be responsible for the execution of activities, arrange the division of labor, training and on-site management properly, and ensure the quality and safety of services. ?
4.制定本地化推廣策略，收集用戶反饋并優(yōu)化活動(dòng)方案。 ?
Develop localized promotion strategies, collect user feedback and optimize activity plans. ?
5. 分析活動(dòng)數(shù)據(jù)及客戶反饋，優(yōu)化活動(dòng)策略，持續(xù)提升活動(dòng)效果與客戶滿意度。
Analyze activity data and customer feedback, optimize activity strategies, and continuously enhance activity effectiveness and customer satisfaction.
6. 搜集與尋找客戶資料，建立客戶檔案。
Collect and search for customer information and establish customer profiles.
7.關(guān)注行業(yè)動(dòng)態(tài)及競爭對(duì)手活動(dòng)策略，提出創(chuàng)新性營銷方案，保持酒店市場競爭力。
Keep an eye on industry trends and competitors' activity strategies, propose innovative marketing plans, and maintain the hotel's market competitiveness.
8.監(jiān)督員工執(zhí)行規(guī)章制度和服務(wù)程序，確保服務(wù)質(zhì)量。
Supervise employees in implementing rules and regulations and service procedures to ensure service quality.
9.帶領(lǐng)團(tuán)隊(duì)完成月度銷售目標(biāo)，制定并執(zhí)行銷售策略。
Lead the team to achieve the monthly sales target, formulate and implement sales strategies.
10.開發(fā)并執(zhí)行有效的會(huì)員營銷及考核策略，提高會(huì)員滿意度和續(xù)費(fèi)率。
Develop and implement effective member marketing and assessment strategies to enhance member satisfaction and renewal rates.
11.建立合理的教練團(tuán)隊(duì)結(jié)構(gòu)與培養(yǎng)機(jī)制，保證團(tuán)隊(duì)的穩(wěn)定和發(fā)展。
?Establish a reasonable coaching team structure and training mechanism to ensure the stability and development of the team.
12.維護(hù)與會(huì)員的良好關(guān)系，定期回訪客戶，提高客戶滿意度。
Maintain good relationships with members, regularly visit customers, and enhance customer satisfaction.
13.處理會(huì)員投訴和反饋問題，確保會(huì)員權(quán)益得到保障。
Handle members' complaints and feedback issues to ensure that members' rights and interests are protected.
專業(yè)知識(shí)技能：
Job Knowledge / Skill:
1.擁有相關(guān)專業(yè)學(xué)歷或管理培訓(xùn)課程背景。
Have a relevant professional degree or background in management training courses.
2.具備優(yōu)秀的活動(dòng)策劃與執(zhí)行能力，能夠獨(dú)立完成從方案設(shè)計(jì)到落地的全流程工作。
Possessing excellent event planning and execution capabilities, capable of independently completing the entire process from scheme design to implementation.
3.有優(yōu)秀的團(tuán)隊(duì)組織能力和業(yè)績開拓能力。
Possess excellent team organization skills and performance development capabilities.
4.具備數(shù)據(jù)分析能力，能夠通過數(shù)據(jù)反饋優(yōu)化活動(dòng)策略。
Possess data analysis capabilities and be able to optimize activity strategies through data feedback.
5.抗壓能力強(qiáng)，能夠適應(yīng)快節(jié)奏工作環(huán)境，確保活動(dòng)按時(shí)高質(zhì)量完成。
Strong ability to withstand pressure, capable of adapting to a fast-paced working environment, and ensuring that activities are completed on time and with high quality.
6.有酒店、文旅或相關(guān)行業(yè)活動(dòng)策劃經(jīng)驗(yàn)。
Have experience in event planning for hotels, cultural tourism or related industries.
