- 職位性質：全職
- 工作地區：浙江省湖州市
- 招聘人數：若干
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：3.5千-4千
- 職位有效期：2026-04-08至2026-07-07
職責義務：
Duties & Responsibilities:
1.認真地和上班的同事做好工作交接，了解相關信息，做好崗位衛生工作。
Carefully hand over the work to the colleagues who are on duty, obtain relevant information, and ensure the cleanliness of the position.?
2.嚴格遵守部門規章制度，服從上級安排。
Strictly abide by the department's rules and regulations, and obey the arrangements of superiors.?
3.熱情接待每位客人，認真、耐心地回答客人的每一個詢問。
Warmly welcome every guest and carefully, patiently answer every inquiry from the guests.?
4.負責所有鑰匙牌（更衣柜和保管柜）的發放及保管。
Be responsible for the distribution and custody of all key cards (wardrobe locks and storage cabinets).
5.及時查看部門所有易耗物品，負責領取、添補與保管并做好盤點工作。
Regularly check all the consumable items in the department, be responsible for their collection, replenishment, storage and conducting inventory checks.?
6.冷靜、積極應對客人的投訴，及時向上級反應，做好記錄工作。
Calmly and positively handle guests' complaints, promptly report to the superiors, and keep good records.?
7.負責商品的推銷、出售及盤點工作。
Be responsible for the promotion, sale and inventory management of the goods.?
8.認真完成上級交給的其他工作。
Carefully complete other tasks assigned by superiors.
專業知識技能：
Job Knowledge / Skill:
1.性格開朗、頭腦靈活、工作踏實，具有較強的服務意識、推銷意識和責任感。
Outgoing personality, quick-witted mind, diligent in work, with strong sense of service, sales promotion and responsibility.?
2.通曉酒店各項對客政策、設施設備以及工作程度和規范。
Be familiar with all the guest policies, facilities, equipment, as well as the working procedures and standards of the hotel.
