- 職位性質：全職
- 工作地區：浙江省湖州市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：5年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：6千-1.2萬
- 職位有效期：2026-04-08至2026-07-07
職責義務：
Duties & Responsibilities:
1.會員體系設計：設計搭建及優化會員等級、積分制度、獎勵機制。
Membership system design: design, build and optimize membership levels, points system and reward mechanism.
2.市場調研：分析競爭對手的會員政策，提出改進措施。
Market research: Analyze the membership policies of competitors and propose improvement measures.
3.會員招募：制定會員招募計劃，增加新會員數量。
Member recruitment: Make member recruitment plan and increase the number of new members.
4.會員維護：維護現有會員，提高會員滿意度和忠誠度。
Member maintenance: Maintain existing members, improve member satisfaction and loyalty.
5.數據分析：監控會員數據，分析會員行為，提供決策支持。
Data analysis: Monitor member data, analyze member behavior, and provide decision support.
6.活動策劃：策劃并執行會員活動，提升會員活躍度和消費。
Activity planning: planning and implementing member activities to enhance members' activity and consumption.
7.跨部門協作：與營銷、銷售、客服等部門合作，確保會員體系順利實施。
Cross-departmental collaboration: Cooperate with marketing, sales, customer service and other departments to ensure the smooth implementation of the membership system.
8.與門店協作：與集團內酒店合作，確保會員體系順利實施。
Collaboration with stores: Cooperate with hotels within the Group to ensure the smooth implementation of the membership system.
專業知識技能：
Job Knowledge / Skill:
1.行業經驗：至少5年以上酒店行業經驗，其中3年以上會員管理或客戶關系管理經驗。
Industry experience: at least 5 years experience in hotel industry, including at least 3 years experience in membership management or customer relationship management.
2.品牌酒店經驗：有知名酒店集團會員體系搭建和管理經驗。
Experience in brand hotels: Experience in building and managing member systems of well-known hotel groups.
3.項目管理：出色的項目管理能力，能夠獨立規劃和執行會員項目。
Project management: Excellent project management ability, able to independently plan and execute member projects.
4.數據分析：熟練使用Excel、SQL等數據分析工具。
Data analysis: Skilled use of Excel, SQL and other data analysis tools.
5.溝通能力：優秀的溝通和團隊協作能力。
Communication skills: Excellent communication and teamwork skills.
6.語言能力：具備良好的書面和口頭表達能力。
?Language skills: Good written and oral communication skills.
