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發(fā)送附件簡歷

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職位:快樂度假·運營總監(jiān)/副總監(jiān)·微笑服務(wù)·年終獎可談·主理人
  • 職位性質(zhì):全職
  • 工作地區(qū):浙江省湖州市
  • 招聘人數(shù):1人
  • 學(xué)  歷:大專
  • 工作經(jīng)驗:10年以上
  • 提供食宿:提供食宿
  • 年齡要求:不限
  • 計算機能力:良好
  • 語言要求:不限
  • 國際聯(lián)號工作經(jīng)歷:不限
  • 薪資待遇:1.8萬-3.5萬
  • 職位有效期:2026-05-29至2026-08-27
職位描述

職責(zé)義務(wù):

Duties & Responsibilities:

1.全面負責(zé)酒店日常運營管理工作,制定并執(zhí)行運營策略,確保各部門高效協(xié)作,提升整體運營效率和服務(wù)質(zhì)量。

Overall responsible for the daily operation management of the hotel, formulate and implement operation strategies, ensure efficient collaboration among all departments, and enhance the overall operational efficiency and service quality.

2.監(jiān)督酒店前廳、客房、餐飲服務(wù)、餐飲廚房等核心部門的運營情況,優(yōu)化工作流程,解決運營中的突發(fā)問題。

Supervise the operation of key departments such as the hotel lobby, guest rooms, catering services, and catering kitchens, optimize work processes, and resolve unexpected issues that arise during operations.

3.制定并落實運營預(yù)算,控制成本,提高酒店盈利能力,確保財務(wù)目標(biāo)的達成。

Develop and implement the operational budget, control costs, enhance the hotel's profitability, and ensure the achievement of financial goals.

4.分析市場趨勢和競爭對手動態(tài),提出改進方案,提升酒店市場競爭力。

Analyze market trends and competitor activities, propose improvement plans, and enhance the hotel's market competitiveness.

5.建立并維護與客戶、供應(yīng)商及合作伙伴的良好關(guān)系,提升客戶滿意度和品牌形象。

Establish and maintain good relationships with customers, suppliers and partners, and enhance customer satisfaction and brand image.

6.負責(zé)員工培訓(xùn)與發(fā)展,打造高效團隊,提升員工專業(yè)素質(zhì)和服務(wù)水平。

Be responsible for employee training and development, build an efficient team, and enhance the professional quality and service level of employees.

7.確保酒店運營符合行業(yè)標(biāo)準(zhǔn)及法律法規(guī)要求,維護酒店安全與衛(wèi)生。

Ensure that the hotel's operations comply with industry standards and legal regulations, and maintain the safety and hygiene of the hotel.?


專業(yè)知識技能:

Job Knowledge / Skill:

1.至少擁有十年酒店行業(yè)工作經(jīng)驗;具備餐飲管理背景,熟悉國際連鎖酒店運營模式及管理流程;流利英文溝通能力。

At least ten years of experience in the hotel industry; possess a background in restaurant management, be familiar with the operation model and management procedures of international chain hotels; have excellent English communication skills.

2.出色的領(lǐng)導(dǎo)力和團隊管理能力,能夠有效協(xié)調(diào)多部門工作,推動目標(biāo)達成。

Excellent leadership skills and team management abilities, capable of effectively coordinating work among multiple departments and driving the achievement of goals.

3.優(yōu)秀的分析能力和決策能力,能夠快速應(yīng)對運營中的復(fù)雜問題。

Excellent analytical and decision-making skills, enabling one to quickly address complex issues in operations.

4.具備較強的成本控制意識和財務(wù)管理能力,能夠制定并執(zhí)行合理的預(yù)算計劃。

Possess a strong sense of cost control and financial management skills, and be capable of formulating and implementing reasonable budget plans.

5.良好的溝通與談判技巧,能夠與內(nèi)外部利益相關(guān)者建立高效合作關(guān)系。

Excellent communication and negotiation skills, enabling the establishment of efficient partnerships with both internal and external stakeholders.

6.對服務(wù)品質(zhì)有極高要求,注重細節(jié),能夠持續(xù)提升客戶體驗。

Has extremely high requirements for service quality, pays attention to details, and is capable of continuously enhancing the customer experience.

7.具備創(chuàng)新思維和市場敏銳度,能夠根據(jù)行業(yè)變化調(diào)整運營策略。

Possess innovative thinking and market acumen, and be able to adjust operational strategies in response to industry changes.