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崗位職責/職位描述

§?? 根據凱悅會議宴會標準回答所有電話詢問、處理電郵詢問、準備提案和合同、主持酒店參觀活動、策劃會議宴會、創建會議宴會確認單、執行并跟蹤會議宴會。

To follow all Hyatt Events

Standards for answering phone enquiries, handling email enquiries, preparing
proposals and contracts, conducting Hotel Tours, planning Events, creating
Event Confirmations, Event execution and Event follow-up.

§?? 根據凱悅的政策和程序維護酒店全部銷售協議、合同和報價的完整記錄。

To maintain complete records of all

sales agreements, contracts and quotes for the hotel as per Hyatt’s Policies
& Procedures.

?與會議宴會銷售團隊一起，負責將所有電話詢價轉變成直接收入。

Together with your Event Sales
Team, to be primarily responsible for converting all incoming leads.

?§ 回答所有來電詢問，并在收到電子郵件的兩小時內確認該電郵詢問。

To answer incoming telephone
enquiries and acknowledge emailed enquiries within two hours of receipt?

§ 如果需要，處理緊急的電話詢價，轉換為會議宴會當天的直接收入。

Where required, to handle last

minute leads from enquiry to conversion to the day of the event.

【崗位要求】

1.具有酒店宴會銷售崗位工作經驗，能結合行業特點開展整體市場營銷工作，有一定的客戶積累，具備良好的團隊合作精神。
?Proven experience in hotel banquet sales positions, with the ability to carry out overall marketing initiatives based on industry characteristics; possesses a solid customer base and demonstrates strong team spirit.

2.對宴會的組織及執行有豐富的經驗。
?Extensive experience in the organization, coordination, and execution of banquet events.

3.具有較強的管理能力、判斷和決策能力、人際溝通協調能力、計劃與執行能力。
?Strong management skills, sound judgment and decision-making abilities, excellent interpersonal communication and coordination skills, as well as strong planning and execution capabilities.

4.工作細致、嚴謹，并具有戰略前瞻性思維。

?Detail-oriented and rigorous in work, with a strategic and forward-looking mindset.