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崗位職責/職位描述

職責描述
協助準備銷售報告
建立并保持與確定客人的緊密聯系，時常發掘新的商業機會
禮貌有效地處理客人與員工的咨詢，向有關人員報告出現的問題和投訴。如果無法馬上解決問題，保證及時對問題必要跟進
專業地進行常規電話銷售，開發新客戶
及時準備、編輯和分發周度/月度報告
協助編輯市場調查和競爭者研究報告

崗位要求
酒店業相關專業大學畢業
精通項目管理與組織技巧
對市場營銷概念有完全的理解
具有國際品牌酒店2兩年銷售主任的工作經驗

Job Description
Assists in consolidating and preparing Sales report
Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner
Professionally conducts routine telemarketing activities to identify new accounts
Prepares compiles and distributes the weekly/ monthly reports in a timely manner
Assists in the compilation of Market Surveys and Competitor Researches report

Employee Specification
Holds a diploma or suitable qualification in Hospitality or Tourism Management
Strong project management and organisational skills
Thorough understanding of selling techniques and marketing concepts
2 years work experience as Sales Executive in a hotel desirable

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