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應收文員崗位 （持有初級會計證）
1. A/R Charges Processing(應收帳款處理)
- Work closely with Guest Service Officer at Front Desk to ensure that guest folios are properly maintained and outstanding balances are under control.
與前臺接待緊密合作，確保準確管理客人帳單及所有超額費用處于控制中。
- Ensure all folios are settled or transferred (with proper supporting document or authorization) upon guest checkout.
確保客人退房時所有費用已結清或已被轉帳(須附有相應的附件或授權)
- Follow up with late charges and pending accounts
跟進逃帳及待處理帳。
- Review daily high balance report and take appropriate action whenever necessary
每日復核超限額帳戶余額報告，并在必要時采取相應措施。
- Follow up with Returned Checks
處理跟進退票。
- Process all advance deposit refund and credit card refund
處理所有預付押金和信用卡的退款。
- Inform A/R Supervisor or Assistant Controller of problem accounts
及時通知應收帳款主管或助理財務總監關于有問題的帳目。
- Monitor credit limit of Accounts Receivable
監督管理應收帳款的信貸額度。
- Prepare monthly aging report and analyses
準備每月帳齡分析報告。
2. Policies and Procedures(政策和程序)
- Ensure credit policies and procedures are adhered to within departments concerned
確保所有的信貸政策及程序被嚴格執行。
- Follow all SOPs and LSOPs pertaining to Accounts Receivable and Credit Policies
遵守所有關于應收帳款和信貸方面的制度及程序。
3. Records and Files(記錄和歸檔)
- Maintain all files and records updated and intact.
完整保存并及時更新所有文件及記錄。