- 職位性質：全職
- 工作地區：浙江省杭州市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：5年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：7.5千-1萬
- 職位有效期：2026-04-07至2026-05-07
職位：中餐廳營運經理 Chinese Operations Manager
崗位職責/職位描述
Manage Chinese Restaurant outlet on a daily basis and coordinate special events. Ensure ompliance with standards of service and operating procedures.
管理中餐廳餐飲營業場所日常經營工作及協調特別的活動。確保符合服務的規范和運營的程序。
To provide an appropriate welcomeat Restaurants for guests and potential guests, maximizing their diningexperience using technical and individual social skills.
在餐廳適當地歡迎賓客和潛在賓客，使用技能和個人的社交技巧使客人獲得良好的用餐體驗。
Set up a database and guestinformation such as birthday, company address and preferences are recorded andupdated regularly. On their birthday, anniversary or ?the significant days, the supervisor herselfwill visit their company to deliver flowers, birthday cake and celebrate thespecial days with them. At least 20 crucial guests willbe visited during a year.
建立賓客信息資料庫如生日、公司地址、喜好等記錄在內并及時更新。每逢他們生日、周年紀念或重大的日子，主管應親自拜訪他們的公司送上鮮花，生日蛋糕并在特別的日子里為他們慶祝。
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
遵守當地的衛生和安全法規，或其它適用的規定，以及品牌規范和當地的規章制度。
Effectively manage the restaurant by ensuring the following:
有效的管理餐廳，確保以下幾方面：
o Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
根據部門的標準和程序手冊，監督執行的情況
o Adhere to opening and closing procedures
遵循開門和關門的程序
o Adhere to bill paying procedures
遵循帳單支付的程序
o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up selling certain products; etc
組織有效的交接班例會，確保所有員工知道了解貴賓、特別場合和每日的特
色菜，并推銷更好的產品
o Personally meet and farewell a minimum of 80% of your customers
至少親自接待百分之八十的客人以及與他們告別
o Encourage and motivate staff to provide optimum service during all shifts
鼓勵和激發員工提供合適的服務
Bars
酒吧
Carries out effective beverage service by ensuring:
執行有效的酒水服務，確保做到以下幾方面：
o Beverages ?are ?up-sold ?and ?regularly ?replenished, ?abiding ?by ?responsible ?alcohol ?service regulations
推銷酒水并隨時為客人添加酒水，遵守酒水服務制度
o Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
與顧客談論酒，建議酒的類型和風格，記錄酒水單和上酒
o Promoting and selling cocktails to guests
向顧客推銷和銷售雞尾酒
o Making and presenting cocktails
制作和服務雞尾酒
o Coffee and tea is served hot and in accordance with standard
根據標準供應熱的咖啡和茶
Provide a high quality of serviceto our customer by adopting a positive attitude and keeping the team spirit atthe highest level
以積極的態度和良好的團隊精神為客人提供高質量的服務
Greetguests or colleagues with a smile anywhere in the hotel (Front or back ofhouse)
在酒店內任何地方（前場或后場）自始至終對客人或是同事保持微笑和問好
Have a pride in personal appearance, makeup and clothing
對于自我形象，化妝和著裝感到自豪和自信
Remainconfidential about all matters of such nature.
對于一切保密事宜保密
