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崗位職責/職位描述

【崗位職責】

·????
Endeavour to resolve all complaints during shift and
logs all complaints in log book for further follow up

·???? 在自己當班期間盡可能解決所有的投訴，并在工作日志中記錄所有投訴以便進一步跟進的工作。

·???? Master restaurant food and beverage knowledge very
well

·???? 熟練掌握餐廳食品以及酒水知識

·???? Assist AM
to operating the restaurant

·???? 協助副經理做好餐廳營運。

·????
Follow restaurant SOP and training colleague

·???? 跟進餐廳的營運標準，以及培訓員工

·????
Enforce correct bill paying procedures

·???? 遵守正確的結賬程序。

·????
Supervise cash handling and banking procedure

·???? 監督現金的處理和存放程序。

·????
instruct staff in cash security procedures

·???? 指導員工執行現金安全制度。

·????
Monitor standards of guest facilities and services

·???? 監督客用設施和服務的標準。

·????
Control stock and monitor security procedures

·???? 控制存貨和監督保安成序。

·????
Manage special amenities and special events

·???? 特殊設施和活動的管理工作。

·????
Actively pursue cost saving measures

·???? 積極的實行節約成本的措施。

·????
Recycle wherever possible

·????
盡可能再利用能源。

·????
Storage control

·????
有效的控制存貨。

·????
Other reasonable Ad hoc tasks assigned by supervisor

·???? 其他由上級分配的合理任務

【崗位要求】

·??????????
Good speaking
and writing skills in English

·??????????
具有良好英語書寫和表達能力

·??????????
Proficient
in the use of Microsoft Office and Front Office System

·??????????
熟練使用微軟辦公軟件和前臺系統

·??????????
Problem
solving, reasoning, motivating, organizational and training abilities

·??????????
具有解決問題，推理，號召，組織和培訓能力

·??????????
2 years of
Restaurant Supervisor experience with one year in a management capacity

·??????????
擁有2年餐廳主管工作經驗，包括1年管理經驗。