崗位職責:
1、按照經(jīng)理/主管的檢查表來開始和結束一天的營運。
2、與客人進行積極的互動,解答客人問題,收集客人意見,及時向領班匯報。
3、在餐廳中,培訓、維持和執(zhí)行的服務標準。
4、確保服務的食品和飲料有質量保證。
5、了解西餐知識,并對西菜西點有一定的了解。
6、按規(guī)定的工作流程及服務程序擺臺,為客服務。
崗位要求:
1、有同職位經(jīng)驗優(yōu)先。
2、有較好的服務精神和溝通技巧,掌握熟練的餐飲服務技能。
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