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• 五險一金
• 節日禮物
• 帶薪年假
• 崗位晉升
• 管理規范
• 領導好
• 人性化管理
• 免費工作餐
• 定期體檢
• 意外險

作為連接中國市場和海外酒店的關鍵橋梁，通過有效的市場推廣和卓越的客戶服務，提升海外酒店在中國市場的品牌知名度和收入，并確保中國賓客獲得高品質的入住體驗。
1. Market operation and brand promotion
市場運營與品牌推廣
 
Be responsible     for formulating and implementing the annual/quarterly online marketing     plan for the Chinese market to support the performance targets of four     overseas hotels.
負責制定并執行針對中國市場的年度/季度線上營銷計劃，以支持海外酒店的業績目標。
 
Set     monthly/quarterly KPIs for third-party operation agencies, and control     their operation directions, online marketing activity planning, KOL/KOC     cooperation, etc.
對合作第三方代運營機構制定月度/季度KPI，對其運營方向、線上營銷活動策劃、KOL/KOC合作等進行把控。
Manage the contentplanning, creation, release, interaction and data analysis of third-partyoperation agencies on mainstream social media platforms in China (including butnot limited to Xiaohongshu, Douyin, wechat Video Account and Weibo), andcontinuously enhance the influence of accounts and fan stickiness.
管理第三方代運營機構對中國主流社交媒體平臺（包括但不限于小紅書、抖音、微信視頻號、微博）的內容策劃、創作、發布、互動與數據分析，持續提升賬號影響力和粉絲粘性。
2. Sales support communicates with customers
銷售支持與客戶對接
 
As the main     contact window for customers in the Chinese region, we answer customers'     inquiries about hotel services, facilities, local tourism, etc. through     various channels such as wechat, email and phone.
作為中國區客戶的主要對接窗口，通過微信、郵件、電話等多種渠道，解答客戶關于酒店服務、設施、當地旅游等咨詢。
 
Visit and     contact local chambers of commerce and large companies to introduce     customers and expand the Chinese market.
拜訪聯系當地商會及大型公司，引入客源，拓展中國市場。
3. Guest relationship maintenance and experience improvement
賓客關系維護與體驗提升
 
Establish and     maintain VIP customer profiles in China, and provide personalized services     and care.
建立并維護中國VIP客戶檔案，提供個性化服務和關懷。
 
Assist domestic     clients in coordinating their reception upon arrival at overseas hotels to     ensure that key clients and long-stay guests have a pleasant experience.
協助國內客戶抵達海外酒店后的接待協調工作，確保關鍵客戶和長住客獲得良好體驗。
 
Proactively     collect feedback from Chinese guests during their stay and after     check-out, regularly sort out and analyze it, and submit it to the     overseas hotel management team, along with suggestions for improvement.
主動收集中國賓客在入住期間及離店后的反饋，定期整理分析并提交給海外酒店管理團隊，提出改進建議。
 
Handle or assist     in handling urgent matters or complaints from Chinese guests, and play the     role of a cross-cultural and cross-language communication bridge.
處理或協助處理中國賓客的緊急事務或投訴，扮演好跨文化、跨語言的溝通橋梁角色。

Job qualification
任職資格
1.??????Bachelor's degree or above, majoring in marketing, tourism and hotelmanagement, business English, media or related fields is preferred.
本科及以上學歷，主修市場營銷、旅游酒店管理、商務英語、傳媒等相關專業者優先。
2.??????With experience in digital marketing promotion in the Chinese market, Ihave independently operated social media accounts such as Xiaohongshu andDouyin.
具備中國市場數字化營銷推廣經驗，獨立運營過小紅書、抖音等社交媒體賬號。
3.??????Those who understand the KOL/KOC cooperation process and have certainmedia resources are preferred.
了解KOL/KOC合作流程，具備一定的媒體資源者優先。
4.??????Have the ability to handle customer inquiries, complaints and urgentmatters, pay attention to service details and be committed to improvingcustomer satisfaction.
有處理客戶咨詢、投訴及緊急事務的能力，注重服務細節，致力于提升客戶滿意度。
5.??????Accept overseas work locations and have strong adaptability andindependence.
接受國外工作地點，有較強的適應性及獨立性。

綠巖文旅成立于2022年5月，注冊于重慶渝中區，為新加坡外商投資企業，控股股東ROYAL EMERALD REALTY PTE.LTD.持股。本項目源自解放碑核心商圈的原解放碑洲際酒店，與WFC遙街對望，占據絕版地段。作為城市地標級酒店，承載著無數人的城市記憶與商旅情懷。其坐擁 398 間優質客房基底，地理位置得天獨厚，客流與配套資源優勢顯著。我司成功競得該核心資產后，重磅引入萬豪集團旗下頂奢品牌進行全面煥新。目前項目正處于高標準設計改造階段，將融合國際頂奢服務理念與在地文化特色，打造集高端住宿、精致餐飲、商務會務于一體的城市高端旅居新標桿。我們誠邀懷揣匠心與夢想的行業精英加入，共赴這場城市地標升級之旅，攜手鑄就高端酒店新典范，共創職業發展新高度！