- 職位性質：全職
- 工作地區：安徽省合肥市
- 招聘人數：若干
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：優先
- 薪資待遇：4.5千-5千
- 職位有效期：2026-04-10至2026-05-10
職位：餐飲服務員F&B Service Attendant
崗位職責/職位描述
· Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
按照部門的規范和程序提供高標準的餐飲服務。
· Communicates to his/her superior any difficulties, guest comments and other relevant information
與上級領導交流有關疑難，客人意見和其它相關信息。
· Establishes and maintains effective employee working relationships
與員工建立并保持良好的工作關系。
· Attends and participates in daily briefings and other meetings as scheduled
參加和參與每日的例會和其它計劃好的會議。
· Attends and participates in training sessions as scheduled
參加和參與計劃好的培訓課程。
· Prepares for service by ensuring:
確保部門的以下各項工作就緒為客人提供服務：
o Grooming is impeccable and in accordance with ICHG personal presentation standards
遵守洲際酒店集團的個人儀表儀容規范著裝無可挑剔
o Outlet equipment is clean
設備干凈
o Equipment is sorted and stored
設備分類且存放好
o Glassware is polished
玻璃器皿擦亮
o Flatware is polished
擦亮餐具
o China is clean
清潔瓷器
o Waiter stations are prepared
準備好服務臺
o Cutlery is placed for buffet and table service
擺放好自助餐桌上的餐具
o Tables are set
擺設好餐臺
o Reservations are read and familiarized
閱讀并熟悉預訂
o Special occasions are ready
準備好特別活動
o Music is on
放音樂
o Lighting is on
開燈
o Outlet is ready for service and guest comfort
酒吧準備就緒為客人提供舒適的服務。
· Carries out effective service by ensuring:
高效的提供服務：
o Guests are greeted and seated
迎賓并安排客人就坐
o Daily specials are explained and upsold
說明并推銷每日特價
o Food orders are processed accurately
準確的下餐單
o Trays and tray jacks are effectively used
有效的利用托盤和托盤架
o Food orders are taken quickly
快速的為客人寫餐單
o Payment methods are handled accurately
確的處理付款方法
o Working areas are cleaned and re-set quickly
快速的清潔工作區和重新布置
o Bar is clean
清潔的酒吧
o Used ashtrays are regularly cleaned
定時清理用過的煙灰缸
o Guests are conversed with in relation to the food and beverage products
與客人談論有關的餐飲產品
· Carries out effective beverage service by ensuring:
通過確保以下內容高效的提供飲品服務：
o Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
遵守酒精飲料服務歸定，推銷飲料并定時為客人續酒。
o Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
與客人談論葡萄酒，建意葡萄酒的品種和風格，寫單和為客人送酒
o Promoting and selling cocktails to guests
向客人推銷雞尾酒
o Making and presenting cocktails
調配和裝飾雞尾酒
o Coffee and tea is served hot and in accordance with standard
按規范提供熱的咖啡和茶
· Take appropriate action to resolve guest complaints
正確處理客人的投訴。
· Food and beverage stock is stored in relation to hotel procedures
按照酒店的規定存儲餐飲存貨。
· Performs related duties and special projects as assigned
承擔相關的職責和安排的特別項目。
· Complete other tasks assigned by department manager/direct leader.
完成部門經理/直接上級交代的其他工作。
· The hotel reserves the right to adjust and update the job description of this position.
酒店保留調整和更新本崗位職責的權力。
