- 職位性質：全職
- 工作地區：上海市楊浦區
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：10年以上
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：英語(精通)
- 國際聯號工作經歷：不限
- 薪資待遇：1.5萬-2萬
- 職位有效期2026-05-26至2026-08-24
職位：運營經理
崗位職責/職位描述
職位概述：
·Responsible
for oversee and the management of hotel operations, including front office,
Food and beverage, swimming pool, gym & spa, etc.
負責管理酒店運營部門的運作，包括前廳部，餐飲部，及泳池/健身房/水療中心等部門。
·Responsible
for the hotel compliance and procurement process, and assist the GM to
communicate with the owner relevant matters.
負責酒店合規和采購流程，及協助總經理對接業主方有關事宜。
·To
ensure the efficient operation of the hotel, while meeting the needs of
customers, improve the market competitiveness of the hotel and customer
satisfaction.
確保酒店的高效運營，同時滿足客戶的需求，提升酒店的市場競爭力和客戶滿意度。
·Organize
the formulation and optimization of hotel operation procedures, service
standards, management norms, supervise and responsible for the relevant Supervisors/Managers
to comply with the requirements of the norms to ensure the quality of hotel
service. Meet quality control and improve customer service quality.
組織制定和優化酒店運營程序，服務標準，管理規范，監督負責相關管理人員按規范要求遵守職責，確保酒店服務質量。滿足品質控制和提高客戶服務質量。
·Plan
and oversee all front and guests service processes from the arrival of the
guests to their departure to ensure the meeting of all guest need.
從客人來店直至他們離開，都要組織并檢查好所有的前臺和服務工作，以確保符合客人的所有需求。
·Cooperate
with the managers for the different departments within operations on the annual
budget and the operations plan.
配合各部門的經理做好年度預算和運營計劃。
·Protect
the welfare and interest of the guests and ensure the safekeeping of the
property.
維護客人的利益，確保財產的安全。
·Manage,
motivate and develop the operations team in order to efficiently achieve the
objects of the unit.
管理，激勵并發展運營團隊，以便更有效地完成目標。
·Work
closely and coordinate with the Sales and Marketing team to maximize occupancy
and revenue.
密切配合銷售部和市場部，以盡可能提高住房率和取得收入。
·Prepare
management reports.
準備管理的報告。
任職要求：
.Familiarity? facility and basic management knowledge.
?熟悉設施和基本的管理知識
.Strong analytical and organizational skills and ability to multi-task
?較強的分析和組織能力以及多任務處理能力
.Proactive thinking with detail-oriented and creative problem-solving approach
?積極思考，注重細節，創造性的解決問題
