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崗位職責/職位描述

KEY RESULT AREAS 關鍵領域
1.Clean and service all guest villas according to the pre-determined standards as per schedules.
根據預先的標準，清潔和服務客房。
2.Turn down guest rooms in a timely manner as directed.
按要求及時給客人提供開夜床服務。
3.Reports engineering failures and breakdowns to supervisors immediately, report any damage or loss in a guest room immediately after being found.
及時向主管報告工程缺陷，發現房間任何破損和丟失馬上報告。
4.Clean and maintain housekeeping pantries ensuring par stocks are properly in order.
清潔和維護客房部的工作間，確保存儲物井然有序。
5.The guest supplies should be sent to the villa within 10 mins once the guest make requests to the HSKP.
一旦客人有需求于客房部，客用品需在10分鐘內送達。


PERSONAL SPECIFICATION 職位要求
1.Knowledge of guest supplies.
客用品的知識。
2.Ability to read and write.
讀寫能力。
3.Positive guest service attitude.
積極的對客服務。
4.Able to handle physically demanding workload.
能勝任體力勞動。