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崗位職責/職位描述

1. Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.

?按照酒店的規定保持工服和個人儀表的高標準。

2. Escort guests to their preferred table or reserved table and seat guests according to restaurant standards

陪同客人前往喜歡的餐臺或預訂的餐臺，按餐廳標準安排客人就坐。

3.Take telephone bookings and document in the Reservation book according to restaurant standards

接聽電話訂位并按餐廳的規范在預訂冊上記錄。

4.Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor

周到的為客人服務，并盡可能解決客人的投訴，向上級領到報告所有事件。

5.Maintain responsibility of cleanliness of hostess stations

保持迎賓臺的清潔。

6.Maintain responsibility of cleanliness of all menus and drink menus

保持所有菜單和飲料單的清潔。