崗位職責/職位描述

Position Summary 職位概述

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1. To understand and follow up hotel policies, departmental rules, and SOP.

了解和遵循酒店政策，部門規程，和酒店標準運營程序。

2. Properly plan sales calls to enhance performance

合理規劃銷售拜訪，提升績效。

3. To entertain clients regularly.

定期款待客戶。

4.To conduct hotel inspections.

帶領客戶進行酒店參觀。

5.To meet VIPs?upon check-in.

當貴賓辦理入住手續時與貴賓客戶進行會面.

6.To negotiate with accounts on banquet, outside catering events and coordinate with Banquet Department and follow-up revisions.

與宴會，外賣活動的潛力客戶進行商務談判并跟蹤任何需調整的方面。

7. To carry out special projects assigned.

執行特殊項目分配。

8.To maintain sales record of all accounts under his/her.

維護其下所有公司的銷售記錄。

9.To meet and service in-house FIT clients, groups and organizers.

會面和服務酒店散客，團體客戶和會議組織者。

10.To ensure a smooth response to clients by communicating efficiently with the sales Coordinator.

與銷售協調員有效地溝通后，確保給予客戶順利的回答.

11. Negotiation for rates （Corporate and Travel Agents）.

與商務及旅行社客戶進行價格談判

12. Follow-up bookings status and to discuss group requirements (meeting arrangement, breakfast, lunch, dinner etc.).

追蹤預訂情形以及商討活動要求?(安排，?早餐,?午宴,?晚宴等）。

13.Follow-up on deposit.

跟進保證金。

14.To handle correspondence to agent / incentive organizer.

處理與代理商及獎勵組織者得相關資料

15.To oversee that group orders are routed to all departments concerned.

監督團隊客戶訂單已經與各相關部門聯系。

16. To follow-up correspondence.

跟進所有相關活動細節

17. To submit Sales weekly sales plan and sales report.

提交每周銷售計劃及報表

18.Attend sales briefing and meeting.

參與銷售會議