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崗位職責/職位描述

• To assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.
• 協助餐廳經理確保餐廳根據餐廳概念有效管理，隨時做到提供周到的，專業的，有限的和靈活的服務。
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• 禮貌和有效地處理所有客戶和內部賓客的投訴和需求，并跟進關注問題已被滿意的解決。