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崗位職責/職位描述

To assist the Outlet Manager in ensuring that theoutlet is managed efficiently according to the established concept statement,providing courteous, professional, efficient and flexible service at all times.

協助餐廳經理確保餐廳根據餐廳概念有效管理，隨時做到提供周到的，專業的，有限的和靈活的服務。

Handles all guest and internal customer complaintsand inquiries in a courteous and efficient manner, following through to makesure problems are resolved satisfactorily.

禮貌和有效地處理所有客戶和內部賓客的投訴和需求，并跟進關注問題已被滿意的解決。

Is familiar and has good knowledge of theBar/ Club’s menu and wine list.

熟悉酒吧的菜單和酒單。

Knowledgeable and familiar with trends ofspirits and beverage service

了解并熟悉烈酒的趨勢和酒水的服務。