- 職位性質：全職
- 工作地區：江蘇省蘇州市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：3年以上
- 提供食宿：提供食宿
- 年齡要求：25-40
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：8千-9千
- 職位有效期：2026-04-13至2026-05-13
職位：前廳部副經理 Asst. Front Office Manager
崗位職責/職位描述
1.Directs and co-ordinates all subordinateFront Office associates to ensure that all day to day operational matters arehandled on time and guest expectations are met.
監管和協調所有前廳下屬員工，確保每日運營事務及時的處理并且達到客人期望。
2.Co-ordinates with housekeeping to ensurethat rooms are serviced according to guest requirements and those vacant roomsare cleaned according to arrival schedules.??
協調客房部以確保所有客人的房間要求得到滿足，進店房在進店前是干凈的。
3.Controls the maintenance and updating ofguest history files and disbursement of relevant information ensuring guestrequests and preferences are implemented whenever possible.
控制保存和更新客史資料和相關的支出以確?？腿诵枨蠛拖埠迷谌魏螘r候都可以得到滿足。
4.Be aware of all establishment creditpolicies and procedures.
清楚明確地建立信用政策和程序。
5.Co-ordinates the procedures involved inguest recognition programs including VIPs.
協調相關確認客人的程序，包括VIP客人。
6.Ensure Front Office personnel handleguest registration efficiently, promptly and courteously.
確保前廳部員工高效、快速、禮貌地處理客人登記。
7.Responsible for handling of reservationswhen reservation office is closed.
負責處理預訂部下班后的預訂。
8.Set up systems to capture guest feedbackand present to management on a regular basis.
建立顧客反饋系統，定期向上級匯報。
9.Ensures accurate and up to dateinformation is available including tours and sightseeing, and implementsbooking procedures.
確保準確和及時的信息，包括旅游和觀光，以及相關預定情況。
崗位要求
1.College or above.
大專（含）以上學歷。
2.1-3 years in international hotel front officeis preferred.
國際連鎖集團品牌1-3年的酒店前廳經驗者優先考慮。
3.Ability of English communication.
具備良好的英文聽說讀寫能力。
4.Ability to communicate at all levels andwork out problems.
善于溝通及解決問題能力。
5.Must be well-presented and professionallygroomed at all times.
始終保持良好和專業的形象。
