- 職位性質(zhì)：全職
- 工作地區(qū)：江蘇省蘇州市
- 招聘人數(shù)：若干
- 學(xué) 歷：大專
- 工作經(jīng)驗：1年以上
- 提供食宿：提供食宿
- 年齡要求：22-40
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯(lián)號工作經(jīng)歷：優(yōu)先
- 薪資待遇：3千-4千
- 職位有效期：2026-04-13至2026-05-13
職位：餐飲服務(wù)/領(lǐng)位 Service/Hostess
崗位職責(zé)/職位描述
中西餐廳領(lǐng)位/中西餐廳服務(wù)員（具備中餐廳vip服務(wù)經(jīng)驗優(yōu)先）
1.To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards
依照標準及要求及時有效的進行所有準備性工作
2.To engage in food and beverage service delivery as per the predetermined standards and sequence
按照指定的服務(wù)標準及流程從事餐前準備
3.To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.
熟悉菜單、飲料單及酒水單并能夠正確的回應(yīng)客人的需求
4.To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service
以高效、友好、切實的服務(wù)達到并超越客人的期望
5.Collects and delivers laundry according to hotel procedure
按酒店程序收集并輸送布草
6.Maximizes revenue in the outlet by implementing upselling procedures
通過實踐產(chǎn)品推銷技巧實現(xiàn)利潤最大化
7.Helps maintain the outlet in top physical condition by reporting any engineering defects to supervisors
通過向主管報告一些工程不足使餐廳環(huán)境保持在最佳狀態(tài)
8.Helps maintain standards of cleanliness by carrying out front and back of house cleaning duties as directed?
幫助開展工作區(qū)域周圍的清潔工作以保持衛(wèi)生高標準
9.Handles customer complaints if possible, or reports them to supervisors.
處理客人投訴并向主管報告投訴信息
崗位要求
1.More than 1 years working experience in the same position is preferred.
1年以上同崗位工作經(jīng)驗者優(yōu)先考慮。
2. familiar with the hotel's customer service requirements.
熟悉掌握酒店對客服務(wù)的要求。
3. professional and responsible, civilized behavior.
有事業(yè)心和責(zé)任感，行為舉止文明禮貌。
4.Good interpersonal, communication and organizational skills.
具備良好的人際關(guān)系、溝通和組織能力。
5.Excellent communication and etiquette skills to create great experience at home for our guests.
優(yōu)秀的溝通能力和禮儀技巧，從而創(chuàng)建賓至如歸的體驗。
