- 職位性質：全職
- 工作地區：蘇州市虎丘區
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：2年以上
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：優先
- 薪資待遇：8千-1萬
- 職位有效期：2026-04-13至2026-07-12
職位：宴會銷售副總監Assistant Director of Events
崗位職責/職位描述
1.?Assist the Director of Events in development and management of Convention Services. Oversees training and assists the convention staff in all phase of managing?meeting accounts.
協助宴會銷售總監發展并管理會務服務部，監督并協助會務服務部員工在管理會務客戶的各方面技能。
2.?The Assistant?Director of Event is overall responsible for ensuring coordination between the Banquet Sales?Department and Front Lines / Back-of-House Departments. He/she directs and drives all activities of the department, with specific responsibilities for ensuring high quality standards delivered by the Team, as well as developing and implementation action plans set forth in the Marketing Plan.
宴會銷售副總監主要負責確保宴會統籌部與前廳部及其它部門的溝通協調。他/她要指導所有活動，并有明確的責任保證小組提供高質量標準的服務，同時制定及實施銷售計劃所規定的行動計劃。
3.?Operations for Key Repeat Accounts.
操控重要客戶（靈活的）。
4.?Verifies charges and layout of invoice prepared by Accounts Receivable and sends out invoices and Thank You Letters to organization.
由應收款部門核實費用并向組織者開具發票和感謝信。
5.?Obtains feedback from clients and follows through with the necessary actions.
獲得客戶反饋并采取行動。
6.?Refers leads and sends Events Profiles information?to relevant sister hotels or NSO/ISO (if?any).
將有意向的生意信息發送給相關的姐妹酒店或NSO/ISO（如果有需要）。
7.?Ensure highest standards of service and product quality are provided to guests at all times.
確保隨時為客人提供質量的服務和產品。
8.?Monitors customers’?feedback and follows through with the necessary action.
隨時關注客戶的反饋意見并采取相應的措施。
9.??Ensure the up-keeping of the Minimum Service Standards.
保證并維持最起碼的服務水平。
10.??Develops leads and handles inquiries for social events (eg. weddings / dinner). Maximizes up-selling when possible.
發展生意，運作社會活動的詢價（例如婚禮，晚餐）盡可能的收入大化。
11.??Ensure that the information disseminated to the Banquet Sales Team are continuously updated (eg. Banquet inventory list, menus, and beverage).
確保信息傳播到宴會銷售部時是不斷更新的（例如宴會清單，菜單，酒水單）。
12.??Closely monitors account revenue and business production. Adjusts strategies, procedures or account coverage as needed to achieve the planned goals.
密切監測客戶收入和生意。調整戰略，程序和客戶范圍以實現計劃目標。
13.??Analyses market trends. Under the direction of the Director of Business Development plans and implements proactive programs with Director of Sales to improve market share.
分析市場趨勢。在商務發展總監的指導下，規劃及執行實施方案以提高市場占有率。
14.??Reviews direct competition and market changes. Ensures complete awareness by the?Banquet Sales?Team of how to meet these changes and of competitors’ activities at all times.
回顧直接競爭和市場變化。確保宴會銷售部完成宣傳如何應付變化和競爭對手的行動。
15.??Responsible for quality control & production performance of group catering revenue?and group room nights.
負責團隊的餐飲及房間收入，和產品質量控制。
16.??Develops on-going relationships with customers. Participates in relationship building visitations when necessary.
發展長期客戶關系。
17.??Prepares monthly group catering forecast and?group room forecast.
準備每月會議團隊餐飲預測和會議團隊房間預測。
18.??Ensures effective/close communication and good working relationships within the department and with other departments.
確保本部門及其它部門有效緊密的溝通和良好的工作關系。
19.??Maintains close and frequent communication with the Director of Business Development?and Director of Events?in order to maximize the hotel profit through effective yield & space management.
與宴會銷售總監和商務總監保持密切的溝通通過有效的管理以最大化產量和酒店利潤空間。
20.??Conducts and attends meetings as required.
需要出席和組織必要的會議。
21.??Maintains timely & responsive communication with clients.
確保及時給客戶回應。
22.??Actively participates in the development and execution of the Marketing Plan.
積極參與制定和執行銷售計劃。
23.??Takes ownership in achieving departmental goals which contribute to the Hotel budget.
用所有方式 達到部門預算，有助于酒店預算。
24.??Plans and establishes goals for department. Motivates and directs team member to achieve the department goals.
確定部門目標和計劃，指導和激發員工以實現部門目標。
25.??Recruits, selects, trains and motivates. Banquet Sales?Team to realize their potential.?
招聘，挑選，培訓和管理宴會銷售部并發揮他們的潛力
26.??Assures understanding of job responsibilities, goals, and standards of performance for?Banquet Sales?Team; and conducts formal semi-annual evaluations and on-going coaching and counselling.
確保宴會銷售部員工理解崗位職責，目標，業績標準，并進行正規的半年度評估和進行咨詢指導。
27.??To work closely with the Food & Beverage Department in ensuring that the hotel hygiene and food safety control standard are maintained.
與餐飲部緊密合作確保維護酒店衛生和食品安全控制標準。
28.??Ensure that team member are trained on the basic hotel hygiene and food safety control standards, as well as procedures in handling complaints on food hygiene.
確保員工的基本訓練和食品安全衛生控制準則，以及處理有關食品衛生的投訴程序。
29.??To liaise with the F & B Division in the development of new concept / theme menus /setups to cater to guests needs and offer better choices to guests to improve revenue.
與餐飲部聯絡發展新概念，主題菜單，以滿足客人需要，提供更好的選擇以提高收入。
