- 職位性質：全職
- 工作地區：蘇州市虎丘區
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：5年以上
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(良好)
- 國際聯號工作經歷：不限
- 薪資待遇：7千-9千
- 職位有效期：2026-04-13至2026-07-12
職位：銷售副總監-公司 Assistant Director of Sales-Corporate
崗位職責/職位描述
1.?The ADOS?t is overall responsible for ensuring coordination between the Room Sales?Department and Front Lines / Back-of-House Departments. Proactively develops and manages sales staff and sales efforts. Communicates hotel’s sales strategy and ensures sales staff executes sales strategy. Manage annual planning process for goal setting, budgeting and staffing. Manage?department budget and sales administrative functions. As appropriate, responsible for achieving individual sales goals and account management, as well as developing and implementation action plans set forth in the Marketing Plan.
銷售副總監主要負責確保房間銷售部與前廳部及其它部門的溝通協調。主動發展和管理銷售員工和銷售目標。了解并確保銷售人員執行酒店的銷售策略。以銷售目標制定，預算和員工安置為目標管理執行好年度銷售計劃。管理部門預算和銷售行政工作。 正確，負責的完成個人銷售目標和客戶管理。 同時制定及實施銷售計劃所規定的行動計劃。
2.?Operations for Key Repeat Accounts.
操控重要客戶（靈活的）。
3.?Verifies charges and layout of invoice prepared by Accounts Receivable and sends out invoices and Thank You Letters to organization.
由應收款部門核實費用并向組織者開具發票和感謝信。
4.?Obtains feedback from clients and follows through with the necessary actions.
獲得客戶反饋并采取行動。
5.?Refers leads and sends Profiles information?to relevant sister hotels or NSO (if?any).
將有意向的生意信息發送給相關的姐妹酒店或NSO（如果有需要）。
6.?Ensure highest standards of service and product quality are provided to guests at all times.
確保隨時為客人提供質量的服務和產品。
7.?Monitors customers’?feedback and follows through with the necessary action.
隨時關注客戶的反饋意見并采取相應的措施。
8.?Closely monitors account revenue and business production. Adjusts strategies, procedures or account coverage as needed to achieve the planned goals.
密切監測客戶收入和生意。調整戰略，程序和客戶范圍以實現計劃目標。
9.?Analyses market trends. Under the direction of the DOSM?plans and implements proactive programs with Director of Sales to improve market share.
分析市場趨勢。在市場銷售總監的指導下，規劃及執行實施方案以提高市場占有率。
10.?Reviews direct competition and market changes. Ensures complete awareness by the?Room Sales?Team of how to meet these changes and of competitors’ activities at all times.
回顧直接競爭和市場變化。確保房間銷售部完成宣傳如何應付變化和競爭對手的行動。
11.?Develops on-going relationships with customers. Participates in relationship building visitations when necessary.
發展長期客戶關系。
12.?Review monthly group catering forecast and?group room forecast.
回顧每月會議團隊餐飲預測和會議團隊房間預測。
13.?Cross-sells other Banyan?Tree?and Service. (if any)
銷售其它悅榕莊及服務。
14.?Ensures effective/close communication and good working relationships within the department and with other departments.
確保本部門及其它部門有效緊密的溝通和良好的工作關系。
15.?Maintains close and frequent communication with the DOSM?in order to maximize the hotel profit through effective yield & space management.
與市場銷售總監保持密切的溝通通過有效的管理以最大化產量和酒店利潤空間。
16.?Conducts and attends meetings as required.
需要出席和組織必要的會議。
17.?Maintains timely & responsive communication with clients.
確保及時給客戶回應。
18.?Actively participates in the development and execution of the Marketing Plan.
積極參與制定和執行銷售計劃。
19.?Takes ownership in achieving departmental goals which contribute to the Hotel budget.
用所有方式 達到部門預算，有助于酒店預算。
20.?Plans and establishes goals for department. Motivates and directs team member to achieve the department goals.
確定部門目標和計劃，指導和激發員工以實現部門目標。
21.?Recruits, selects, trains and motivates. Room Sales?Team to realize their potential. Develops individuals for advancement within the Banyan?Tree ?group.
招聘，挑選，培訓和管理房間銷售部并發揮他們的潛力，發展個人在悅榕集團。
22.?Assures understanding of job responsibilities, goals, and standards of performance for?Room?Sales?Team; and conducts formal semi-annual evaluations and on-going coaching and counselling.
確保房間銷售部員工理解崗位職責，目標，業績標準，并進行正規的半年度評估和進行咨詢指導。
23.?Maintains established personnel policies and procedures of Banyan Tree?Group.
維持已制定的悅榕集團的人事政策和程序。
24.?Responsible for departmental compliance with Banyan?Tree Group?Fire & Life Safety / Loss Control Standards.
負責部門遵守悅榕集團的生命防火安全損失控制標準。
25.?Conducts inspections as required.
必要時進行檢查。
26.?Records retention.
記錄保存。
27.?Investigates incidents/accidents.
調查意外事件。
28.?Rectifies hazardous areas as advised by the Fire & Life Safety Officer.
通過防火生命安全員的建議，糾正危險區域。
29.?To work closely with the Food & Beverage Department in ensuring that the hotel hygiene and food safety control standard are maintained.
與餐飲部緊密合作確保維護酒店衛生和食品安全控制標準。
30.?Ensure that team member are trained on the basic hotel hygiene and food safety control standards, as well as procedures in handling complaints on food hygiene.
確保員工的基本訓練和食品安全衛生控制準則，以及處理有關食品衛生的投訴程序。
31.?Development New Concept.
開發新的觀念。
32.?To continuously seek to improve the working environment of the team member in order to increase productivity and efficiency (eg. update of IT equipment / working tools).
不斷尋求改善員工工作環境，以提高生產力和效率（例如更新設備，工具）。
33.?To liaise with the F & B Division in the development of new concept / theme menus /setups to cater to guests needs and offer better choices to guests to improve revenue.
與餐飲部聯絡發展新概念，主題菜單，以滿足客人需要，提供更好的選擇以提高收入。
34.?The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
酒店服務行業是一個24小時不間斷營運的行業。必須確保隨時提供熱情周到的服務。
35.?Upon employment, all employees are required to fully comply with Banyan?Tree rules and regulations for the safe and efficient operation of hotel facilities. Team Members who violate hotel rules and regulations will be subject to disciplinary action up to and including termination of employment.
所有雇傭員工必須嚴格遵守悅榕集團的規章制度以確保酒店設施設備安全高效的運。所有違反集團規章制度的行為將依規定受到不同程度的警告直至解除勞動合同。
36.?The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要 ，管理層有權更改或補充該職位描述。
37.?Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的職責和被指派的職責。
