- 職位性質(zhì)：全職
- 工作地區(qū)：廣東省深圳市
- 招聘人數(shù)：1人
- 學(xué) 歷：大專
- 工作經(jīng)驗(yàn)：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：熟練
- 語言要求：英語(良好)
- 國際聯(lián)號工作經(jīng)歷：不限
- 職位有效期：2026-04-14至2026-07-13
- 薪資待遇：4千-4.5千
職位：包房領(lǐng)班 Demi Chef-Pastry Kitchen
崗位職責(zé)/職位描述
Delight Guest和悅賓客
1.Practice the service culture SHINE with Service Essence Training
對客服務(wù)中踐行《服務(wù)精髓》中SHINE的服務(wù)文化要求
2.Solve the guest complaints with service culture E-Leap within Service Recovery Training
當(dāng)客人向我們表達(dá)不滿情緒時(shí)及時(shí)擔(dān)負(fù)責(zé)任，并踐行《服務(wù)補(bǔ)救》中的E-LEAP服務(wù)文化原則
3.Personal grooming, hygiene and courtesy are in line with hotel and brand standards
個(gè)人儀容儀表、衛(wèi)生及禮貌禮節(jié)符合酒店和品牌標(biāo)準(zhǔn)
4.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception
嚴(yán)格遵守服務(wù)流程和品牌標(biāo)準(zhǔn)，向我們的客人傳遞品牌精髓的信息以提高客人體驗(yàn)感和品牌感知度
5.Ensure that kitchen equipment and utensils are handled and used properly
保證廚房設(shè)備和用具正確操作
6.Ensure that hotel cost control policies and procedures are followed
確保落實(shí)酒店的成本控制政策和程序
7.The temperature of the refrigerator must be monitored and recorded every morning and every afternoon.
每天上下午必須監(jiān)控并記錄冰箱溫度。
8.To be aware of functions, in house occupancy for breakfast or any other relevant information in the banquet notice board
了解留言板上任何關(guān)于宴會(huì)早餐預(yù)定等各類相關(guān)信息
9.Help the preparation of all required food products and checks taste appeal, quantity and quality constantly
協(xié)助準(zhǔn)備按照要求制作產(chǎn)品，要保持品質(zhì)，數(shù)量，口味和質(zhì)量
10.Living the DMH core values of responsibility, teamwork, innovation and excellence
踐行責(zé)任、團(tuán)隊(duì)、創(chuàng)新和卓越的釣美價(jià)值觀
11.Strictly implement the DMH brand audit standards
嚴(yán)格落實(shí)集團(tuán)各項(xiàng)品牌性審計(jì)標(biāo)準(zhǔn)
12.With the aim of "Delight Guests", encourage team members to convey the essence of the brand and create a sense of guest experience through innovation
以“和悅賓客”為目標(biāo)，鼓勵(lì)團(tuán)隊(duì)成員傳遞品牌精髓，并通過創(chuàng)新，打造客人體驗(yàn)感
任職資格:
Good health
身體健康
Good communication
良好的溝通技能
Pleasant looking
五官端正
Fluent in both verbal &Mandarin
出色的普通話及英語的口語能力
Positive attitude/role model Initiative
態(tài)度端正/有以身作則的意識
Innovation Oriented
富有創(chuàng)新意識
Customer Service Oriented
富有服務(wù)意識
Good interpersonal skills
良好的與人溝通的能力
Enthusiastic 熱情
Organized 有條理
