- 職位性質:全職
- 工作地區:廣東省深圳市
- 招聘人數:1人
- 學 歷:大專
- 工作經驗:3年以上
- 提供食宿:提供食宿
- 年齡要求:不限
- 計算機能力:熟練
- 語言要求:英語(良好)
- 國際聯號工作經歷:不限
- 職位有效期:2026-04-15至2026-07-14
- 薪資待遇:5千-6千
職位:制服主管 Uniform Supervisor
崗位職責/職位描述
崗位職責:
Delight Guest和悅賓客
1.Practice the service culture SHINE with Service Essence Training
對客服務中踐行《服務精髓》中SHINE的服務文化要求
2.Solve the guest complaints with service culture E-Leap within Service Recovery Training
當客人向我們表達不滿情緒時及時擔負責任,并踐行《服務補救》中的E-LEAP服務文化原則
3.Personal grooming, hygiene and courtesy are in line with hotel and brand standards
個人儀容儀表、衛生及禮貌禮節符合酒店和品牌標準
4.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception
嚴格遵守服務流程和品牌標準,向我們的客人傳遞品牌精髓的信息以提高客人體驗感和品牌感知度
5.Report to shift on time in issued uniform in a clean, neat and tidy appearance at all times.
準時上班,上班時穿著干凈,整潔的制服
6.Dry clean all guests’ and staffs uniform.
按照酒店的標準督導干洗客人衣物和員工制服
7.Host daily laundry room meetings and arrange daily work assignments.
主持每日洗衣房例會,安排每日工作分配
8.Supervise daily production progress and work quality.
督導每日生產進度和工作質量
9.For the work of the problem in a timely manner to solve, and timely report, make detailed records.
對于工作中出現的問題及時解決,并及時上報,做詳細記錄
10.Strictly follow the standard process to control the cost of washing and energy cost.
嚴格遵照標準流程操作,控制洗滌成本和能源成本
11.Monthly procurement plan based on actual consumption to ensure adequate inventory.
每月根據實際消耗制定采購計劃,保證庫存充足
12.Conduct monthly inventory of materials and summarize and report.
每月進行物資盤點,并且匯總上報
13.Caring for the activities of employees' minds and talking with them regularly.
關愛員工思想活動,定期與員工談話
14.Report any malfunctioning of equipment and check that it is cleaned thoroughly.
報告設備故障,并徹底對設備進行清潔,且及時上報故障
15.Coordinate with other sections to ensure good work flow.
與其他部門協調以確保每個單位工作可以順利進行
16.Perform any other reasonable duties as required by the department head from time to time.
履行經理分派的其他任務
任職資格:
Good health
身體健康
Good communication
良好的溝通技能
Pleasant looking
五官端正
Speak Chinese and preferably able to speak simple English
普通話流利,并可以講簡單英語
College degree or above 大專及以上學歷
Working experience in full-service high-star chain brand hotel at least
有全服務型高星級連鎖品牌酒店工作經驗
Positive attitude/role model Initiative
態度端正/有以身作則的意識
Innovation Oriented
富有創新意識
Customer Service Oriented
富有服務意識
Good interpersonal skills
良好的與人溝通的能力
Enthusiastic 熱情
Organized 有條理
Well organized and able to prioritize in a busy environment.
在繁忙的時候可以很好的組織工作并能夠分清楚優先次序
Hardworking
吃苦耐勞
Familiar with uniform materials and maintenance
熟知制服材質及維護保養
Willing to work shift duties
樂于接受換班制度

