- 職位性質：全職
- 工作地區：廣東省深圳市
- 招聘人數：若干
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：不限
- 職位有效期：2026-04-14至2026-07-13
- 薪資待遇：2.8千-3千
職位：餐飲服務實習生 Trainee
崗位職責/職位描述
Delight Guest 和悅賓客
1.Practice the service culture SHINE with Service Essence Training
對客服務中踐行《服務精髓》中SHINE的服務文化要求
2.Solve the guest complaints with scrvice culture E-Leap within Service Recovery Training
當客人向我們表達不滿情緒時及時擔負責任，并踐行《服務補救》中的E-LEAP服務文化原則
3.Personal grooming, hygiene and courtesy are in line with hotel and brand standards
個人儀容儀表，衛生及禮貌禮節符合酒店和品牌標準
4. Strictly adhere to service processes and brand:standards, and convey the essence of the brand to our guests to improve guest experience and brand perception
嚴格遵守服務流程和品牌標準，向我們的客人傳遞品牌精髓信息以提高客人體驗感和品牌感知度
5.Provide Service to guests with the highest level of engagement
提供高水準的服務
6. Ensures that associates also provide excellent service to internal customers in other departments as appropriate
確保員工同樣在適當的時候為其他部門的內部客人提供同樣優質服務
7.Actively seeking feedback from customers and team members during operation
在服務期間積極收集客人及服務人員的反饋
8. To have a positive impact, taking full resporasibility and initiative to resolve problems, always communicating with both customers and colleagues clearly
保持積極的工作態度，做好本職工作，并且主動解決問題，能夠始終清晰與客人或同事進行交流
9.Agreeing and implementing actions to make improvements to guest satisfaction.
就如何改進對客服務采取相應的措施
任職資格:
Good health身體健康
Good communication良好的溝通技能
Pleasant looking五官端正
Well presence形象氣質佳
