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• 五險(xiǎn)一金
• 領(lǐng)導(dǎo)好
• 包吃包住
• 崗位晉升
• 技能培訓(xùn)

1、負(fù)責(zé)酒店前廳部的接待和管理工作，熟知前廳服務(wù)設(shè)施的功能，處于完好狀態(tài)。
2、進(jìn)行有關(guān)的市場(chǎng)計(jì)劃分析制定部門工作計(jì)劃，完成工作報(bào)告。
3、使客房達(dá)到高出租率，獲取客房收入。
4、督導(dǎo)下屬部門主管，委派工作任務(wù)，明確崗位責(zé)任，隨時(shí)調(diào)整工作部署。
5、保持良好的客際關(guān)系，能獨(dú)立有效地處理賓客投訴。
6、協(xié)助酒店與上一級(jí)領(lǐng)導(dǎo)處理突發(fā)事件。
1.Be responsible for the reception and management of the hotel front office, be familiar with the functions of front office service facilities and ensure they are in good condition.
2.Conduct relevant market planning and analysis, formulate departmental work plans, and complete work reports.
3.Maximize the room occupancy rate and achieve optimal room revenue.
4.Supervise subordinate department supervisors, assign work tasks, clarify job responsibilities, and adjust work arrangements as needed.
5.Maintain good guest relations and be able to handle guest complaints independently and effectively.
6.Assist the hotel and senior management in handling emergencies.
人才要求
Talent requiring standard?
1、大專以上學(xué)歷，有同崗位工作經(jīng)驗(yàn)2年以上。
2、熟悉酒店前廳的經(jīng)營(yíng)管理工作，具有較強(qiáng)的工作責(zé)任感和敬業(yè)精神。
3、督導(dǎo)前廳各分部員工服務(wù)質(zhì)量標(biāo)準(zhǔn)，操作流程標(biāo)準(zhǔn)并對(duì)前廳部各項(xiàng)工作實(shí)施全面監(jiān)管。
4、有效貫徹，落實(shí)并完成部門制訂的每月工作計(jì)劃。
5、英語(yǔ)對(duì)話流利，有較強(qiáng)的協(xié)調(diào)管理能力，具有一定的銷售能力。
6、全面掌握前臺(tái)收銀方面的財(cái)務(wù)基礎(chǔ)知識(shí)，能處理日常服務(wù)環(huán)節(jié)中所涉及到的財(cái)務(wù)方面的問(wèn)題。
1.College degree or above, with at least 2 years of working experience in the same position.
2.Familiar with the operation and management of the hotel front office, with a strong sense of responsibility and professionalism.
3.Supervise the service quality standards and operational procedures of staff in all front office sections, and conduct overall supervision over all work of the front office department.
4.Effectively implement, execute and complete the monthly work plans formulated by the department.
5.Fluent in oral English, with strong coordination and management abilities, as well as certain sales capabilities.
6.Have a good command of basic financial knowledge related to front desk cashiering, and be able to handle financial issues arising from daily service procedures.

項(xiàng)目簡(jiǎn)介：柒拾湯溫泉酒店坐落于北京市延慶區(qū)張山營(yíng)鎮(zhèn)古龍路66號(hào)。總面積1.3萬(wàn)平方米，背靠美麗的松山風(fēng)景區(qū)，酒店擁有唐風(fēng)設(shè)計(jì)風(fēng)格的大型室內(nèi)外湯池及各類豪華湯池、雙床房、大床房及豪華套房70間；提供各類美食佳肴的同時(shí)，足浴、SPA和棋牌室等配套項(xiàng)目一應(yīng)俱全；周邊更有娛樂(lè)一體化設(shè)施，水上運(yùn)動(dòng)，高爾夫球場(chǎng)，馬術(shù)運(yùn)動(dòng)等應(yīng)有盡有，為賓客帶來(lái)一次不同凡響的湯泉之旅。個(gè)人的成就也是企業(yè)的成功，您的努力必將獲得客人的尊重、企業(yè)的認(rèn)可，企業(yè)也將會(huì)因?yàn)閾碛心@樣的員工而驕傲和自豪。我衷心地希望您在今后的工作中兢兢業(yè)業(yè)、恪盡職守，盡快融入，攜手共創(chuàng)美好的未來(lái)！