- 職位性質(zhì)：全職
- 工作地區(qū)：紹興市越城區(qū)
- 招聘人數(shù)：1人
- 學(xué) 歷：大專(zhuān)
- 工作經(jīng)驗(yàn)：3年以上
- 提供食宿：提供食宿
- 年齡要求：30-45
- 計(jì)算機(jī)能力：精通
- 語(yǔ)言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
- 薪資待遇：1萬(wàn)-1.2萬(wàn)
- 職位有效期：2026-03-03至2026-06-06
職位：行政管家
崗位職責(zé)/職位描述
【崗位職責(zé)】
Review the overall function of the Housekeeping
Department and coordinates with Front Office and Sales to ensure a healthy
occupancy.
全面檢查管家部的職能并協(xié)助前廳部以及銷(xiāo)售部保證酒店良好的住客率。
To supervise floor attendants to ensure timely
and courteous service to guests and internal customers.? ??????????????????????????????????????
監(jiān)管樓層服務(wù)員，確保向客人和內(nèi)部客戶提供及時(shí)禮貌的服務(wù)。
?Work with the Section Managers and Floor
Supervisors to arrange routine inspection of all service areas of housekeeping
department.
與部門(mén)經(jīng)理和其他主管人員一起安排對(duì)客房部各服務(wù)區(qū)域進(jìn)行例行巡查。
?Inspect guest rooms and public areas regularly
to ensure that furniture, facilities and equipment are clean and in good
condition.
定期巡查客房和公共區(qū)域，確保家具、設(shè)施和設(shè)備干凈整潔、狀況良好。
To ensure that cleaning, maintenance,
housekeeping and hotel supplies meet the highest standards within reasonable
cost.
在合理的成本范圍內(nèi)，確保并保證清潔工作、保養(yǎng)工作、客房物品供應(yīng)和酒店用品符合酒店的最高標(biāo)準(zhǔn)。??
To ensure casual labourer resource company is
meet the contract requirement.??????????
監(jiān)督外部承包商，確保承包商滿足合同要求。
?Control the consumption of guest supplies. Monitor
warehouse to ensure proper operation.
控制客用品的消耗量。監(jiān)管倉(cāng)庫(kù)確保倉(cāng)庫(kù)正常運(yùn)作。
?Making department budget and control department
cost.
制定部門(mén)預(yù)算及控制部門(mén)成本。
??Establish and maintain cost control systems for linen and cleaning
supplies inventory, oversee the budgeting, ordering and receiving of such
supplies to maintain the appropriate
inventory levels necessary for efficient
operation of the hotel.
建立并維護(hù)布草和清潔用品的成本控制，監(jiān)督這些用品的預(yù)算、訂購(gòu)和接收，以保持適當(dāng)?shù)膸?kù)存量，確保酒店高效運(yùn)作。
?Develop and implement systems for inspecting and managing the quality
of Housekeeping Laundry and Wellness Centre services provided and to ensure
timeliness and efficiency of services; oversee inspections of Housekeeping,
Laundry and Wellness Centre activities to ensure procedures are followed
according to standards.
開(kāi)發(fā)和實(shí)施系統(tǒng)，檢查和管理客房洗衣和健身中心提供的服務(wù)質(zhì)量，確保服務(wù)的及時(shí)性和效率;監(jiān)督客房部、洗衣房和健身中心嚴(yán)格執(zhí)行酒店的標(biāo)準(zhǔn)程序。
?Establish and maintain good interpersonal
relationships and work effectively with Human Resource Department to manage
employee performance. Collaborate with Human Resource Department on manning and
management requirements. ?????????????????????????????????????
建立并保持良好的人際關(guān)系，與人力資源部門(mén)一起對(duì)員工的工作表現(xiàn)進(jìn)行有效管理。與人力資源部一起在人員編制規(guī)劃和管理需求方面進(jìn)行合作。
??Implement and control Housekeeping procedures including lost and
found, key control, security and emergency procedures, health and safety for
employees and guests.
執(zhí)行和控制客房部的程序，包括失物招領(lǐng)、鑰匙控制、安全和緊急程序、員工和客人的健康和安全。
??To identify and develop leadership qualities among supervisors in
order to guide them towards the path of career enrichment with both group and
the hotel, and additionally to provide the hotel with a source for future
management.
在主管中識(shí)別和培養(yǎng)領(lǐng)導(dǎo)力，以引導(dǎo)他們走向與集團(tuán)和酒店共同的職業(yè)發(fā)展之路，并為酒店未來(lái)的管理提供資源。
To handle and resolve all guest queries and complaints in an efficient
manner and to establish an amicable Relationship with all clients, customers
and guests of the Hotel.
以高效的方式處理和解決所有客人的疑問(wèn)和投訴，并與所有客戶、顧客和酒店客人建立友好的關(guān)系。
Maintain an open communication channel and
communicate with other department managers and General Managers on housekeeping
issues.
維護(hù)一個(gè)暢通的溝通渠道，就客房部的相關(guān)問(wèn)題與其他各部門(mén)經(jīng)理和總經(jīng)理保持溝通。
Follows up on progress of agenda items covered
in regular meetings
對(duì)日常會(huì)議上討論的議程事項(xiàng)的進(jìn)展程度進(jìn)行跟進(jìn)。?Perform other tasks assigned by superiors.
執(zhí)行上級(jí)下達(dá)的其它任務(wù)
【崗位要求】
·College degree or vocational certificate in hotel management or related majors.
酒店管理或相關(guān)專(zhuān)業(yè)的大專(zhuān)學(xué)歷或職業(yè)證書(shū)。
Have related certificate is preferred.
有相關(guān)證書(shū)的優(yōu)先考慮。
More than 7 years working experience in housekeeping, including management experience. Similar hotel experience is preferred.
7年以上客房服務(wù)，包括管理經(jīng)驗(yàn)。相似規(guī)模酒店經(jīng)驗(yàn)者優(yōu)先考慮。
Good
communication skills in both Chinese and English.
良好的中英文溝通能力。
Proficient
in Microsoft office and hotel management system.
熟練使用微軟辦公軟件和酒店管理系統(tǒng)。
Strong
problem solving, reasoning, motivation, organization and training skills.
具備較強(qiáng)的問(wèn)題解決、推理、激勵(lì)、組織及培訓(xùn)能力。
Powerful
team leadership.
較強(qiáng)的團(tuán)隊(duì)領(lǐng)導(dǎo)力。?????
