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崗位職責/職位描述

§?? 確保根據(jù)凱悅資深銷售原則和智能銷售理念進行專業(yè)的電話銷售

Ensures
professional Sales Calls using Hyatt’s Consultative Selling principles and
SMART Selling philosophies.

§?? 詳細了解酒店設施，功能和服務

Maintains a detailed knowledge of hotel facilities, features and
services.

§? 幫助進行市場調查，編輯對競爭者進行研究的報告

Assists
in the compilation of Market Surveys and Competitor Researches report.

§?? 確保特殊活動
/ 事件被正確地記錄，與保存。

Ensures
the activities / events Log book is being accurately maintained.

§?? 及時地準備，編譯而且分發(fā)給每人每周
/ 每月的報告。

Prepares, compiles and distributes the weekly / monthly reports in a
timely manner.

§?? 對有關酒店資訊對客戶傳達或需要時提供幫助

Assists in the distributions of relevant hotel information to clients
when required.

§?? 確保所有被分配的任務的有關帳目數(shù)據(jù)被經(jīng)常地更新記錄于電子的數(shù)據(jù)庫系

Ensures
that the relevant information of all allocated Accounts is being updated
regularly in the record or electronic database system.

§?? 當銷售總監(jiān)/
銷售部經(jīng)理 / 銷售主任不在時，能回應所有的電話或者咨詢, 確定數(shù)據(jù) / 信息被正確地及時得到傳遞

In
the absence of the Director of Sales / Sales Manager / Sales Executive,
responds to all telephone calls or inquiries, ensures information / messages
are accurately received and relayed to the managers concerned in a timely
manner.

§?? 專業(yè)的通過電話拜訪的市場活動開發(fā)新客戶

Professionally conducts routine telemarketing activities to identify new
accounts.

§?? 根據(jù)客戶的需求，宴請或陪同客戶進行酒店的參觀

Entertains and conducts hotel inspections to clients whenever required.

§? 協(xié)助 / 參加銷售部的銷售“攻堅

Assists
/ participates in sales blitz

§?? 同相關部門協(xié)調合作，確保客人的要求和期望達到滿足

Liaises and works
closely with the related operation departments ensuring guests requests and
expectation are being met.

§?? 準備和確保所有的事件命令都及時的傳達給相關部門

Prepares and
ensures all Events Orders are distributed to concerned departments on a timely
manner.

§?? 在銷售經(jīng)理/主任不在時，協(xié)助完成其任務

Assists the Sales Managers /Sales Executives to follow up on all matters
in the absence of the Sales Manager.

§?? 完成其他分配的相關工作

Perform
other duties as assigned.