- 職位性質(zhì)：全職
- 工作地區(qū)：吉林省長春市
- 招聘人數(shù)：1人
- 學(xué) 歷：大專
- 工作經(jīng)驗：3年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯(lián)號工作經(jīng)歷：優(yōu)先
- 薪資待遇：1萬-1.5萬
- 職位有效期：2026-04-16至2026-07-15
職位：房務(wù)副總監(jiān)
崗位職責(zé)/職位描述
【崗位職責(zé)】
1. 掌握房務(wù)部工作知識并且十分熟悉前廳部日常運行
Good knowledge and very familiar with all room department office area operation.
2. 熟練掌握相關(guān)公司計劃.
Good knowledge of corporate program
3. 熟練運用PMS,鑰匙卡系統(tǒng)和電話系統(tǒng)的知識，掌握各項功能
Good knowledge of PMS (Opera), key card system and PABX system.
4. 良好的財務(wù)知識，熟悉相關(guān)信用政策
Good knowledge of finance and credit policy.
5. 良好的英語能力
Good English language skill.
6. 良好的管理技能
Good supervisory skill.
7. 良好的溝通技巧
Good communication skill
8. 與接待處合作有關(guān)于房間狀態(tài)的問題，以確保在任何時間里房間的狀態(tài)被準(zhǔn)確的記錄
Co-operate with the Reception on room discrepancies to ensure accurate room status at all times
9. 建立監(jiān)督部門目標(biāo)完成情況的系統(tǒng)
Set up systems to monitor achievement of departmental goals and objectives
10. 管理部門戰(zhàn)略的制定和發(fā)展
Manage department strategic planning and development
11. 建立使部門內(nèi)資源得以有效充分使用的合理程序
Institute suitable processes to allow for the efficient and effective utilization for departmental resources
12. 建立管理方式變更時的部門內(nèi)貫徹程序
Institute suitable processes to allow for introduction of managed change within the department
13. 建立系統(tǒng)獲取客人的反饋并定期向管理層匯報
Set up systems to capture guest feedback and report this to Management on a regular basis
14. 根據(jù)部門要求設(shè)計部門內(nèi)報告系統(tǒng)
Design internal reporting systems required by the department
15. 管理新產(chǎn)品和服務(wù)的發(fā)展
Manage the development of new products and services
16. 衡量服務(wù)質(zhì)量
Measure the quality of service
17. 管理質(zhì)量的改善
Manage quality improvement
【崗位要求】
1、具有酒店管理學(xué)位的優(yōu)先，或有與之相等的工作經(jīng)驗。
University degree in Hotel Management preferred. Can be replaced by adequate experience
2、具有良好的關(guān)于樓層，公共區(qū)域以及洗衣房方面的專業(yè)知識。
Good knowledge of all Housekeeping areas, i.e. Guest floor, P.A. and laundry operation
3、至少三年五星級酒店房務(wù)副總監(jiān)的運作經(jīng)驗。
Minimum 3 years 5 start hotel working experience required in front office operation in ADOR position
4、認(rèn)同萬達(dá)企業(yè)文化。
Belong to Wanda Culture
