上海虹橋機(jī)場香格里拉及上海虹橋機(jī)場盛貿(mào)酒店
招聘信息
- 職位性質(zhì):全職
- 工作地區(qū):上海市閔行區(qū)
- 招聘人數(shù):若干
- 學(xué) 歷:不限
- 工作經(jīng)驗(yàn):不限
- 提供食宿:不限
- 年齡要求:不限
- 計(jì)算機(jī)能力:良好
- 語言要求:英語(良好)
- 國際聯(lián)號工作經(jīng)歷:不限
- 薪資待遇:4.5千-5.5千
- 職位有效期:2026-04-09至2026-07-08
職位:Service Associate - Service Center 賓客服務(wù)員-服務(wù)中心
崗位職責(zé)/職位描述
We are currently looking for a Service Associate - Service Center to join our FO team.
我們正在尋找一位賓客服務(wù)員-服務(wù)中心加入我們前廳部團(tuán)隊(duì)。
As a?Service Associate - Service Center , we rely on you to:
作為賓客服務(wù)員-服務(wù)中心,需要獨(dú)立承擔(dān)以下崗位職責(zé):
- Handles all incoming/ outgoing telephone calls and guests requests courteously and efficiently.?
? ? ?以親切、友好及高效的工作態(tài)度接聽客人打進(jìn)和打出的電話。
- Knows how to handle the telephone, radio/ music and video equipment.?
? ? ?知道如何使用電話、廣播、音樂和視頻設(shè)備。
- Knows all the Emergency Procedures of the hotel and how to handle them.
? ? ?知道酒店應(yīng)急程序及如何處理。
- Accurately records all requests for wake-up calls and ensures they arehandled correctly.
? ? ?準(zhǔn)確地記錄客人的叫醒服務(wù)。
- Knows the hotel and all its facilities, the department and section heads,the responsibilities of each department, the office extension numbers and its respective operation hours.
? ? ?知道酒店所有設(shè)備設(shè)施,部門及分部門領(lǐng)導(dǎo),各個(gè)部門的職責(zé),部門的分機(jī)號及其運(yùn)營時(shí)間。
We are looking for someone who:
候選人應(yīng)具備以下特質(zhì):
- Good interpersonal skill and communication skill
? ? ?良好的人際交往能力和溝通能力
- Good team player, build team morale and have passionate, energetic,fashionable personality
? ? ?良好的團(tuán)隊(duì)合作精神,建立團(tuán)隊(duì)精神,具有熱情、活力、時(shí)尚的個(gè)性
- Good command of written and spoken English
? ? ?良好的英語書寫能力和語言能力





