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崗位職責/職位描述

We are looking for an Assistant Executive Housekeeper

我們正在尋找一位行政副管家

As an Assistant Executive Housekeeper, we rely on you to

作為行政副管家，我們希望您承擔以下職責：

• Assists the executive housekeeper in directing and maintaining the housekeeping department in accordance with the policies, standards and guidelines established by the hotel.
• Be responsible for the day-to-day operation of the department and administering supervision for all Housekeeping colleagues and ensure smooth running of the operation.
• Monitors employees to ensure guests receive prompt and courteous service.
• Inspect guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required.
• Appraise appearance, discipline and efficiency of all Housekeeping employees.
• Ensure the department training plan, hold the department training on time, supervise them to meet the requirements.
• Communicate with employees regularly and maintain good relationships.

• 負責協助行政管家指導并保持客房部的各項工作與酒店的程序標準政策相統一。
• 負責部門每日的運作, 并且管理監督所有客房部員工的工作，以確保客房部的運作順利進行。
• 監督客房部工作人員，確保客人得到及時和禮貌的服務。
• 定期對所有客房區域進行視察，以確保家具、設施和設備按要求得到良好的清潔、修繕、保養和更換和整修。
• 對所有客房部員工的儀容儀表、守紀情況和工作效率進行評估。
• 確保部門培訓計劃，按時舉行部門培訓，監督其達到要求。
• 與員工定期溝通，保持著良好關系。

We are looking for someone who has:

候選人應具備以下能力：

• Takes pride in being a hotelier.
• Enjoy interacting with people.
• Fully understands room operations.
• Has previous experience in a similar capacity, preferably from a luxury hotel.
• Must be detail-focused and guest-oriented.
• Has strong interpersonal skills.
• Continuously looking for ways to develop themselves as well as others.
• Is a friendly, helpful and trustworthy leader.
• 以身為酒店從業者為榮
• 樂于與人交往
• 全面掌握客房運營流程
• 具備同類崗位工作經驗，有豪華酒店從業經歷者優先
• 注重細節，以賓客為中心
• 具備出色的人際交往能力
• 持續尋求自我提升，同時助力團隊成員成長
• 是一位友善、樂于助人且值得信賴的領導者