- 職位性質(zhì)：全職
- 工作地區(qū)：南京市鼓樓區(qū)
- 招聘人數(shù)：若干
- 學(xué) 歷：大專
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：不提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語言要求：不限
- 國際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：3.5千-5千
- 職位有效期：2026-05-29至2026-08-27
職位：前廳部接待員
崗位職責(zé)/職位描述
Job Description職位簡介
? Responsible for all daily Guest Services, Reception activities.
負(fù)責(zé)日常的前廳接待事務(wù)。
Major Responsibility主要工作職責(zé)
? Daily check in, check-out, reservation and reception work.
處理日常的入住、退房、預(yù)定及接待工作。
? Ensure correct handling of billing and administrative work, including the review and report archiving.
確保正確處理開票和行政工作，包括審查和歸檔工作報(bào)告。
? Reflect good professional image of companies and individuals in daily work and keep a good communication and coordination with partner of property.
在日常工作及對(duì)客服務(wù)中體現(xiàn)良好的公司和個(gè)人專業(yè)形象，保持與物業(yè)合作方的良好溝通和協(xié)調(diào)。
? Proper and timely handing of customer requirements, inquiries and complaints. If necessary, promptly report to their superiors.
妥善和及時(shí)處理客戶的要求、詢問和投訴。如有需要，及時(shí)向上級(jí)匯報(bào)。
? Ensure compliance with related policies, procedures and standards of Ascott.
確保并遵守雅詩閣相關(guān)的政策、程序和標(biāo)準(zhǔn)。
? Liaise with the department team to achieve daily tasks.
積極與團(tuán)隊(duì)配合完成日常工作。
? In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work.
遵守集團(tuán)的環(huán)境健康安全方針政策，日常工作中注意節(jié)能和安全操作。
? Any other tasks assigned by supervisor.
領(lǐng)導(dǎo)交辦的其他工作。
Requirements資質(zhì)需求
? College degree or above, major in hotel management, tourism or graduate in language related disciplines;
大專以上學(xué)歷，酒店管理、旅游類或者語言類專業(yè)畢業(yè)；
? Relevant work experience is preferred;
有相關(guān)工作經(jīng)驗(yàn)者優(yōu)先；
? Good communication skills have good English or (Japanese / Korean) speaking ability;
良好的溝通能力，具備良好的英語或（日語/韓語）口語能力；
? Good grooming;
良好的儀容儀表；
? Can accept shift work.
可接受輪班工作制。
