Primary Responsibilities 主要職責
1.Ensure LQA standards are implemented and delivered to every guest.
在對客服務中遵守和執行領先質量保證標準。
2.Implement up-selling and ALL-Accor Live Limitless member enrollment, to maximize room revenue & guest loyalty.
執行前臺升賣和雅高心悅界會員招募計劃,盡可能最大化收益和客人忠實度。
3.Honesty is a work basis, ensure implement on work with honesty all times.以誠信為工作基本,在任何時候都需要誠實的執行酒店所有財務制度。
4.Detailed hotel product knowledge, up-to- date with VIP arrivals & events within the hotel and the destination.
掌握酒店產品知識,確保貴賓及活動信息的時效性和準確性。
5.Ensures a high level of product knowledge of hotel and local area to provide an information service for guest.
掌握酒店產品和當地情況的高度了解,以便為客人提供信息咨詢服務。5.Ensures a high level of product knowledge of hotel and local area to provide an information service for guest.
掌握酒店產品和當地情況的高度了解,以便為客人提供信息咨詢服務。
6.Completed the details of conference or group resumes are met.
完成團隊接待,檢查團隊操作的細節需要達到客人要求。
7.Ensure and maintain the PSB upload is accurately.
掌握和保證前臺外事傳輸的準確性。
8.Maintains information security standards compliance of Front Office at 100%.
確保所有信息安全標準都被百分之百的執行。
9.Performs special duties as required by the superior.
執行上級分配的特殊職責。
10.Ensures the Front Desk Supervisor or Duty Manager is kept fully aware of any
relevant feedback from wither customers or other departments.
保證將任何來自客人或其它部門的反饋及時并準確地匯報給前臺主管及值班經理。
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成都立格諾富特酒店,為泰和泰律師事務所自持物業。位于成都天府新區核心商務區、中央法務區,臨地鐵6號線杭州路B2口,近覽西博城、天府中央公園,與大悅城隔街相望,所有客房公園景觀盡收眼底,實現了商務會務景觀的完美結合。? ?酒店設計融合了雅高諾富特品牌的松弛感與律師的精英商務感,高標準打造178間客房、4個大小不等的宴會廳、全日餐廳、中餐廳、健身房、酒吧、雪茄吧、多功能吧、休閑空中花園將不定期舉辦精英圈層的融合活動等,打造健康松弛的會務型酒店。Chengdu Legal Novotel Hotel , a self-owned property of Tahota Law Firm, is strategically located in the core business district of Chengdu Tianfu New Area and the Central Legal Services District. Adjacent to Exit B2 of Hangzhou Road Station (Metro Line 6), the hotel overlooks the Western China International Expo City and Tianfu Central Park, sitting directly across the street from the Joy City mall. Every guest room offers panoramic park views, seamlessly blending business functionality with serene landscapes.The hotel’s design merges Accor’s Novotel brand ethos of relaxation with the sophisticated professionalism of legal culture. It features 178 high-standard guest rooms, 4 versatile banquet halls of varying sizes, an all-day dining restaurant, a Chinese restaurant, a fitness center, a bar, a cigar lounge, and a multifunctional lounge. The leisure sky garden will regularly host elite networking events, cultivating a uniquely balanced environment of wellness and refined business hospitality.