- 職位性質(zhì):全職
- 工作地區(qū):上海市
- 招聘人數(shù):若干
- 學(xué) 歷:大專(zhuān)
- 工作經(jīng)驗(yàn):1年以上
- 提供食宿:不限
- 年齡要求:不限
- 計(jì)算機(jī)能力:熟練
- 語(yǔ)言要求:英語(yǔ)(良好)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷:不限
- 薪資待遇:6千-7千
- 職位有效期:2026-05-29至2026-08-27
職位:Guest Services Supervisor 賓客服務(wù)主管(上海浦東機(jī)場(chǎng)假日酒店)
崗位職責(zé)/職位描述
Responsible for the operational efficiency of all front office areas during shift and the service delivery of those areas.??Provide timely and professional check-in/check-out services in accordance with established scripting and standards.
負(fù)責(zé)管理所有前廳單位的運(yùn)營(yíng)效率和服務(wù)工作。根據(jù)設(shè)定的說(shuō)明和標(biāo)準(zhǔn)提供及時(shí)和專(zhuān)業(yè)的入住和退房服務(wù)。
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能;完全代表酒店,品牌和公司與顧客,員工和第三方交往的能力。
Proficient in the use of Microsoft Office and Front?Desk?System.
熟練使用微軟辦公軟件和前臺(tái)系統(tǒng)。
Problem solving and organizational abilities.
具有解決問(wèn)題和組織能力。
Diploma or Vocational Certificate in Hotel Administration, Hotel Management.
具有酒店管理或相關(guān)的大專(zhuān)學(xué)歷或?qū)I(yè)證書(shū)。
2?years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.??
擁有2年前廳或賓客服務(wù)工作經(jīng)驗(yàn),包括管理經(jīng)驗(yàn),或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗(yàn)結(jié)合的背景。
