職位招聘
- 職位性質：全職
- 工作地區：上海市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：1萬-1.2萬
- 職位有效期：2026-05-28至2026-08-26
職位：Stewarding Manager 管事經理
崗位職責/職位描述
協助監督部門操作指南的準備和更新。
Oversees the preparation and update of individual Departmental
Operations Manuals.
召開部門每日例會。確保部門每日的例會的效率和必要性。
Conducts regular divisional communications meetings and ensure that
departmental briefings and meetings are effective and conducted as necessary.
協助向物料部提供各個廚房所需的購物清單。
Provides the Materials Department with detailed Product and Purchase
Specifications for items used in the outlet.
保證所有的員工時刻提供客人所期望的，并且符合我們酒店承諾的服務。
Ensures that all associates deliver the brand promise and provide
exceptional guest service at all times.
保證所有的員工對我們酒店其他部門的員工同樣提供高品質的服務。
Ensures that associates also provide excellent service to internal
customers in other departments as appropriate.
以禮貌高效的服務處理來自酒店外部的客人和我們酒店的客人的投訴，同時對問題的解決要跟進，并且詢問客人的滿意度。
Handles all guest and internal customer complaints and inquiries in a
courteous and efficient manner, following through to make sure problems are
resolved satisfactorily.
高峰期間應該在工作現場，保證工作的正常運行。
Spends time in the Operation (during peak periods)
to ensure that it is managed well by the respective Stewarding associates and
functions to the fullest expectations.
