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崗位職責/職位描述

1. 協助經理負責康樂中心日常運營管理,確保各區域服務流程順暢。

Assist the manager in daily operation management of the Recreation Center to ensure smooth service processes in all areas.

2. 監督并指導一線員工(接待?服務?救生)的工作,確保服務標準與禮儀規范。

Supervise and guide the work of front-line employees (reception, service, lifeguard) to ensure service standards and etiquette norms.

3. 負責所在班次的現場安全管控?衛生檢查及設備運行狀態巡檢。

Responsible for on-site safety control, hygiene inspection and equipment operation status inspection during the shift.

4. 協助進行員工排班?在崗培訓及績效溝通。

Assist in employee scheduling, on-the-job training and performance communication.

5. 處理當班期間的客人一般性咨詢與投訴,并及時上報。

Handle general guest inquiries and complaints during the shift and report in a timely manner.

6. 負責相關物品?布草的申領?保管與盤點工作。

Responsible for applying for, keeping and inventorying relevant items and linen.

1. 年齡25-45周歲,大專及以上學歷,酒店管理或相關專業優先。

Aged 25-45, college degree or above, major in hotel management or related fields is preferred.

2. 至少兩年酒店的健康俱樂部或康體中心的管理工作經驗。

At least two years of management experience in hotel health club or fitness center.

3. 熟悉水樂園?溫泉或康體項目運營,具備較強的現場督導和培訓能力。

Familiar with the operation of water park, hot spring or fitness projects, with strong on-site supervision and training capabilities.

4. 工作責任心強,具備良好的溝通能力和團隊協作精神。

Strong sense of work responsibility, good communication skills and team spirit.