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崗位職責:Scope of Job:
The Chef de Cuisine will oversee all aspects of the Food Operation, designing and delivering creative, high-quality dishes that attract guests and visitors to the LLSHR and are in line with revenue and cost targets.
主廚將負責食品運營的各個方面，設計和提供有創意的、高品質的菜肴，以吸引客人和游客到LLSHR，并符合收入和成本目標
1. Purpose of the job
工作目的
Work closely with Executive Chef and Sous to contribute to the Food and Beverage Strategy that supports overall hotel sales and guest satisfaction strategies for all food and beverage, meetings and banquets, and event revenue streams with empathy for the guest population (leisure/corporate/family) and brand
與行政總廚和副廚緊密合作，制定餐飲戰略，支持酒店的整體銷售和所有餐飲、會議和宴會的客人滿意度戰略，以及關注客人群體(休閑/企業/家庭)和品牌的活動收入流
Ensure strict compliance with all relevant Hygiene and Safety legislation requirements and Merlin code of safe working practices through effective due diligence.
通過有效的盡職調查，確保嚴格遵守所有相關的衛生和安全法規要求以及梅林安全工作規范
Recruit, develop and lead a positive, professional, and strong team, with a focus on guest satisfaction, quality of food and delivery and development of a high level of skills; act as a role model in leading this through the Merlin values.
招聘、發展和領導一支積極、專業、強大的團隊，關注客人滿意度、食物質量和遞送，并培養高水平的技能;作為梅林價值觀的榜樣
Provide the relevant information, tools and training to the team in order for them to deliver to a high standard
為團隊提供相關的信息、工具和培訓，以使他們達到高標準
Ensure there is a comprehensive cleaning programme which is executed well and accompanied with the relevant paperwork trail.
確保有一個全面的清潔計劃，并有相關的書面記錄
Effective management of costs which include food and labour and to ensure that they are inline with the business needs.
有效管理成本，包括食品和勞動力，并確保它們符合業務需求
Ensure that Guest Satisfaction KPI(Key Performance Indicators) are at a constant high standard.
確保客人滿意度KPI(關鍵績效指標)始終保持在高水平
2. Business Impact/Results
業務影響/結果
Monitor, analyse and respond to changes in commodity costs to ensure we provide high quality products to our customers while contributing to profitable LLSHR
監控，分析和應對商品成本的變化，以確保我們為客戶提供高質量的產品，同時為LLSHR的盈利做出貢獻
Work closely with meeting and banquet managers to ensure all meetings and events run smoothly
與會議和宴會經理緊密合作，確保所有會議和活動順利進行
Develop a development plan for all chefs, with a clear succession plan within the team while reducing labour turnover
為所有廚師制定發展計劃，在團隊內制定明確的繼任計劃，同時減少人員流動率
Have a clear understanding and understanding of the gross profit realized
Manage food stocks, including accurate waste reporting/recording and, where necessary, implement action plans to achieve gross food profits
管理食品庫存，包括準確的廢物報告/記錄，并在必要時實施行動計劃以實現食品毛利潤
3. Correspondence
Liaise and collaborate with the Executive Chef and Executive Sous Chef and the Merlin Group commercial team to share ideas, concepts and secure bigger and better deals
與行政總廚、行政副總廚和梅林集團商務團隊保持聯系和合作，分享想法和概念，確保更大更好的交易
Collaborate and develop relationships with external suppliers to ensure LEGOLAND Resort Shanghai enjoys the best reputation in the industry and receives the services needed to ensure that the operational food and beverage team can deliver the highest quality products and targeted financial returns.
外部供應商合作和發展關系，以確保上海樂高樂園在業內享有最佳聲譽，并獲得所需的服務，以確保運營的餐飲團隊能夠提供最高質量的產品和目標的財務回報
Communicate effectively with the wider F&B resort team as well as the Group F&B team to ensure best practices/standards and procedures are available within Merlin Entertainment.
與酒店餐飲團隊以及集團餐飲團隊進行有效溝通，以確保梅林娛樂公司的最佳實踐/標準和程序
4. Decision Making & Autonomy
決策與自主
Monitor and respond to expenses related to food and beverage equipment maintenance
監控和響應與食品和飲料設備維護相關的費用
Decide on appropriate menus and recipes while demonstrating awareness of food profitability
決定合適的菜單和食譜，同時展示食品盈利意識
Implement custom order tables with face value levels to ensure consistent inventory holding levels based on business needs.
根據業務需要，執行帶有面值水平的自定義訂單表，以確保一致的庫存水平
Regularly check hotel occupancy and park attendance to gauge and forecast demand,
定期檢查酒店入住率和公園出勤率，以衡量和預測需求
Work with the Executive Chef and Executive Sous Chef to propose strategies to fill the trough.
與行政總廚和行政副總廚一起提出策略以填補低谷
Ensure that the kitchen brigade clearly understands their roles and responsibilities.
確保廚房團隊清楚地了解他們的角色和責任
5. Applied Knowledge & Specialist Skills
應用知識和專業技能
Effective communication skills
有效的溝通技巧
Lead by example; role model for the Merlin Way
以身作則;梅林之道的榜樣
Impact and influencing skills
影響力和影響技巧
Proficient in Microsoft Office packages.
熟練使用Office辦公軟件
Excellent organisational skills with the ability to prioritise and manage your workload in a timely manner to meet set deadlines.
優秀的組織能力，能夠及時安排和管理工作，以滿足規定的截止日期
Ability to manage in a diverse environment with focus on client and customer service.
能夠在多樣化的環境中進行管理，注重客戶和客戶服務。
Ensure all team members are trained in line with company standards & procedures and that all employees’ sign documentation which is associated with their training.
確保所有團隊成員按照公司標準和程序進行培訓，并確保所有員工簽署與培訓相關的文件。
6. Making Resources
制造資源
Manage budgets effectively, including controlling the cost of goods, labour, waste, and inventory.
有效地管理預算，包括控制貨物、人員、浪費和庫存的成本
Effective use of sectoral resources
有效利用部門資源
Minimize costs and waste by carefully managing inventory ordering, portion size control, and inventory turnover
通過仔細管理庫存訂單、份量控制和庫存周轉率來減少成本和浪費
Ensure robust processes for checking deliveries and inventory orders.
確保可靠的流程檢查交貨和庫存訂單
Build relationships with local catering colleges and institutions to create natural pathways for students to apply and start their catering careers at LEGO Resort Shanghai.
與當地餐飲學院和機構建立關系，為學生申請并開始在上海樂高度假村的餐飲事業創造自然的途徑
Oversee and implement quality control measures for the more junior members of the team.
監督和實施團隊中較初級成員的質量控制措施
Effectively manage employees in accordance with employment laws, including young worker legislation.
根據勞動法，包括青年勞工法，對員工進行有效管理
Ensure the development of team members through the use of courses offered by LEGO Resort Shanghai and Merlin Entertainment.
通過上海樂高度假區和梅林娛樂提供的課程，確保團隊成員的發展
7. Complexity & Problem Solving
復雜性和解決問題的能力
Provide creative ideas for customer satisfaction and operational goals.
為客戶滿意度和運營目標提供創造性的想法
Demonstrate knowledge and knowledge of the latest trends in food nutrition to our target audience and contribute to continuous nutritional development.
向我們的目標受眾展示食品營養最新趨勢的知識和知識，并為持續的營養發展做出貢獻
Overcome any operational issues to ensure that food delivery standards are not compromised at any time
解決任何運營問題，確保送餐標準在任何時候都不會受到影響
Effective staff management in case of complaints, concerns or grievances
在發生投訴、擔憂或抱怨時有效管理員工
Ensure tracking of food consumption at LEGO Resort Shanghai.
確保跟蹤上海樂高度假區的食品消費情況
8.Background and Experience Requirements 背景和經驗要求
Requires progressive years of professional-level experience in kitchens, with demonstrable experience over 5years as Chef de Cuisine(or equivalent role/job experience).
要求在廚房有多年專業水平的工作經驗，有5年以上廚師長的工作經驗。或同等職位或工作經驗)。
A proven track record in managing cost of sales required. Underpinning knowledge of food safety required and proven record to obtain industry standards at the highest level.
有良好的食品成本管理經驗。具備食品安全知識， 并有可靠的記錄以達到最高水平的行業標準。
Minimum 8years of work experience in China and be familiar with local diet preference
8年以上在中國境內工作的經驗，并熟悉本地飲食喜好
Knowledge on food and beverage systems preferred with stock taking ability. Industry experience in a theme park, hotel or resort preferred.
熟悉餐飲系統及盤點系統者優先。有主題公園、酒店或度假區工作經驗者優先。
A culinary degree or bachelor's in business, food service management (or equivalent education and experience) is required.
要求有烹飪相關學位或商業、餐飲服務管理學士學位。或同等教育經歷和經驗)。
Must be willing to work flexible hours, including evenings and weekends to support Resort operations.
必須接受靈活工作時間， 包括晚上和周末，以支持度假區的運營。
9.Health & Safety
健康與安全
You are responsible for implementing LLSHR’s HSS Policy, management system and related standards.
Within the area of management responsibility, you must:
Show clear leadership and commitment to HSS; this includes setting a good personal example.
Develop plans that are consistent with the HSS strategy to carry out risk assessments and meet relevant standards, legal requirements and LLSHR’s HSS targets and objectives.
Take the necessary practical steps to implement the HSS management system, including:
Providing suitable resources and training
Defining specific roles and responsibilities
Explaining HSS issues effectively
Establishing operational controls
Managing contractors effectively
Organising emergency response arrangements
Implement measures to monitor HSS performance and, where necessary, take corrective action. This includes audits, performance monitoring, and reporting / investigating incidents.
Ensure that HSS decisions are consistent with LLSHR’s HSS Policy.
Consider HSS issues in business decisions and explain their importance.
Support promotional campaigns and educational plans.
Recognise and reward employees who show positive HSS behaviour and achieve HSS objectives.
Discuss HSS issues regularly.
Encourage employees to suggest measures to improve HSS performance, and follow these up.
Ensure that employees who blatantly or repeatedly violate HSS standards, procedures and rules are disciplined appropriately.
Challenge unsafe conditions or actions and work with those involved to agree the necessary safety improvements.
Provide ready access to skilled HSS professionals and / or accurate HSS advice.
您有責任落實LLSHR的HSS（健康、安全和保障）政策，管理制度及相關標準。
在各自的管理職責范圍內，必須：
展現明確的HSS領導力和承諾，包括設置一個好的個人榜樣。
制定符合 HSS 戰略的計劃，以實施風險評估并滿足相關標準、法律要求和LLSHR的 HSS目標。
采取必要的實際步驟實施HSS管理體系，包括:
提供適當的資源和培訓
定義具體的角色和職責
有效地解釋HSS問題
建立運營控制措施
有效管理承包商
組織實施應急響應
實施監測HSS績效的措施，并在必要時采取糾正措施。這包括審計、績效監控和報告/調查事件。
確保 HSS 決策與LLSHR的HSS政策保持一致。
在業務決策中考慮HSS問題并解釋其重要性。
支持HSS提升和教育計劃。
認可并獎勵表現出積極HSS行為的員工。
定期討論HSS問題。
鼓勵員工提出提高HSS績效的措施，以及跟進措施的實施。
確保公然或屢次違反HSS標準、程序和規則的員工受到適當的紀律處分。
挑戰不安全的條件或行動，并與相關人員合作達成一致必要的安全改進。
提供必要的權限給 HSS 專業人員和/或準確的 HSS 建議。
任職資格:Requires progressive years of professional-level experience in kitchens, with demonstrable experience over 5years as Chef de Cuisine(or equivalent role/job experience).
要求在廚房有多年專業水平的工作經驗，有5年以上廚師長的工作經驗。或同等職位或工作經驗）。
A proven track record in managing cost of sales required. Underpinning knowledge of food safety required and proven record to obtain industry standards at the highest level.
有良好的食品成本管理經驗。具備食品安全知識，并有可靠的記錄以達到最高水平的行業標準。
Minimum 8years of work experience in China and be familiar with local diet preference
8年以上在中國境內工作的經驗，并熟悉本地飲食喜好。
Knowledge on food and beverage systems preferred with stock taking ability. Industry experience in a theme park, hotel or resort preferred.
熟悉餐飲系統及盤點系統者優先。有主題公園、酒店或度假區工作經驗者優先。
A culinary degree or bachelor's in business, food service management (or equivalent education and experience) is required.
要求有烹飪相關學位或商業、餐飲服務管理學士學位。或同等教育經歷和經驗）。
Must be willing to work flexible hours, including evenings and weekends to support Resort operations.
必須接受靈活工作時間，包括晚上和周末，以支持度假區的運營。
國際聯號工作經歷：優先
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立即溝通
休閑娛樂業--其他
1000-2000人
中外合營(合資．合作)
樂高樂園?度假區是專為2-12歲親子家庭打造的綜合度假區，包含各類互動游樂設施、精彩演出和娛樂景點，可以讓孩子和家長一起參與玩樂、騎乘、攀爬和拼搭等體驗，在玩樂中學習，享受一段高質量的親子陪伴時光。上海樂高樂園?度假區將由樂高?主題樂園以及1座配套主題度假酒店構成。這里擁有8大主題片區和1座250間特色房間的樂高主題酒店。度假區融合全球樂高樂園?經典游玩項目，同時還結合中國傳統文化、江南元素以及海派特色，新增諸多全球唯一或首創的及獨具特色的玩樂體驗。總計共有超過70多個互動游樂設施、精彩演出和娛樂景點等，同時樂園內還有諸多以樂高?及樂高樂園?為靈感啟發的美食選擇和豐富多樣的零售產品體驗。
