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Time in and out at the housekeeping office in complete uniform.身穿制服在辦公室簽到和簽退。Report for duty punctually, wearing the correct uniform and name badge at all times.準時上班，正確穿戴制服和名牌。Know very well about each section operation of HSKP.熟知客房各部門的運作流程Keep store room clean and tidy.保持倉庫的干凈整潔與整齊。Manage inventory through professional knowledge. Proper enough storage and no item overdue.用專業的知識管理倉庫庫存，庫存量適當充足，無物品過期。Know very well about the process of mini-bar item purchasing, stock check, items delivery, item transfer.熟知mini-bar 酒水采購，盤點，分發，過期轉出等程序。Resupply floor inventory stock, make sure enough stock for operation.及時補充樓層工作間用品儲備數量，保證樓層運作。Strictly follow the policy of key management.嚴格遵守鑰匙保存和分發制度，確保安全。Promote our hotel products and service.推廣酒店產品和服務。Conduct monthly inventory checks to ensure that there are no items close to their expiration dates in the warehouse.每月盤點，確保倉庫無臨期物品出現。Cooperate with Engineer to follow facility maintain issue.與工程部密切合作，跟進設施設備維修。Strictly follow the policy of item damage. Resupply according to damage Record.嚴格按照報損制度，實報實發。Collect and record HSKP operation data, ensure it is nicety and in time.收集記錄客房運作管理數據，確保及時準確。Submit nicety monthly department attendance record in time.及時準確上報部門每月考勤。Provide a courteous and professional service at all times.隨時提供禮貌和專業的服務。Maintain good working relationships with own associates and all other Departments.與本部門和其它部門的同事保持良好的工作關系。Master the HSKP opera system operation, know how to leverage room cleaning speed.熟練使用客房opera 系統，懂得如何提升放房速度Make sure fill out all FC report nicety and in time.確保及時和準確填寫所有財務報表。Professionally manage Lost & Found carefully， scrupulously.專業，嚴謹的管理客人遺留物。Master hotel Purchasing system operation.熟練掌握酒店采購系統。Understand department budget.知曉部門成本預算。Consistently seek the way to save cost without affect service level.在不影響對客服務的前提下，不斷的尋求節約成本的方法。Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.熟練掌握產品和服務知識，以便于向客人介紹和推薦酒店服務和服務設施。Adhere to the hotel’s security and emergency policies and procedures.嚴格遵守酒店安全制度和操作程序。Emphasize good personal behavior, as per guidelines laid down in the Employee Handbook and promote the spirit of teamwork, whenever and wherever possible.無論何時何地，強調員工手冊中規定的良好個人行為準則并提倡團隊合作精神。