- 職位性質(zhì)：全職
- 工作地區(qū)：福建省廈門(mén)市
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：不限
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語(yǔ)言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：6千-7千
- 職位有效期：2026-03-11至2026-06-28
§ Time in and out at the housekeeping office in complete uniform.
身穿制服在辦公室簽到和簽退。
§ Report for duty punctually, wearing the correct uniform and name badge at all times.
準(zhǔn)時(shí)上班，正確穿戴制服和名牌。
§ Responsible for the daily operation of the floors in the housekeeping department.
負(fù)責(zé)客房部樓層的日常運(yùn)作。
§ Supervise and control all Housekeeping operations. Assist assign and supervise the Floor Supervisor in their work and assist if required.
管理和控制所有客房運(yùn)行管理，分配和監(jiān)督主管的工作并在需要時(shí)提供幫助。
§ Train, motivate and evaluate staff.
培訓(xùn)并激勵(lì)員工，并進(jìn)行員工工作表現(xiàn)評(píng)估。
§ Responsible for the cleaning of the guest room area, and conducting daily inspections of all areas.
負(fù)責(zé)客房區(qū)域的清潔，每天檢查所有區(qū)域。
§ Ensure all work is done according to the department’s procedures and ensure the hotel’s regulations are being followed.
確保所有工作嚴(yán)格遵循客房部操作程序執(zhí)行并遵守酒店規(guī)章制度。
§ Ensure prompt reporting of maintenance issues.
確保迅速報(bào)告維修數(shù)據(jù)。
§ Good knowledge for using chemicals and clean rooms.
具有豐富的清潔劑使用及清潔房間知識(shí)。
§ Provide one to instruction to staff members when required.
必要時(shí)對(duì)員工進(jìn)行一對(duì)一的當(dāng)面指導(dǎo)。
§ Promote our hotel products and service.
推廣酒店產(chǎn)品與服務(wù)質(zhì)量。
§ Train new employees with professional.
運(yùn)用專(zhuān)業(yè)知識(shí)培訓(xùn)新員工。
§ Monthly inventory of guest items to ensure that there are no items close to their expiration dates in guest rooms and warehouses.
每月盤(pán)點(diǎn)，確保所客房及倉(cāng)庫(kù)無(wú)臨期物品出現(xiàn)。
§ Ensure proper handling of Lost and Found.
確保采用正確的方式處理客人的失物招領(lǐng)。
§ Manage quality improvement.
管理質(zhì)量改進(jìn)。
§ Prepare and manage a cost effective budget with measurable targets for the department within the financial parameters set down by the hotel budget.
根據(jù)酒店預(yù)算目標(biāo)，為部門(mén)制定可衡量的目標(biāo)并有效地管理部門(mén)成本
§ Maintain regular spring-cleaning schedules.
制訂定期春季大清潔計(jì)劃。
§ Inspect VIP rooms.
檢查預(yù)抵VIP 的房間。
§ Handle customer complaints and report to the housekeeping manager.
處理客人投訴，并向客房經(jīng)理報(bào)告。
§ Responsible for strict key control.
負(fù)責(zé)鑰匙的嚴(yán)格管控。
§ Co-operate with the Reception on room discrepancies to ensure accurate room status at all times.
與前臺(tái)接待部門(mén)密切合作以確保在任何時(shí)段房態(tài)的準(zhǔn)確性。
§ Develop systems that measure the cost effectiveness of the department.
建立系統(tǒng)評(píng)估部門(mén)成本的有效性。
§ Develop procedures that track, report on, and control the circulating costs of the department.
建立程序跟蹤、報(bào)告、控制部門(mén)的流動(dòng)成本
§ Handle and store stock according to stock control procedures.
根據(jù)庫(kù)存管控程序處理和儲(chǔ)備庫(kù)存 。
§ Coordinate work operations within the department.
協(xié)調(diào)部門(mén)內(nèi)部工作運(yùn)作。
§ Assess work operations and prepare plans to implement change when required.
評(píng)估部門(mén)運(yùn)作情況，必要時(shí)進(jìn)行調(diào)整。
§ Monitor productivity of the department.
監(jiān)督部門(mén)工作效率。
§ Prevent and resolve grievances.
避免和解決申述。
§ Resolve disputes.
解決爭(zhēng)端。
§ Discipline staff when necessary.
必要時(shí)進(jìn)行員工紀(jì)律處分。
§ Facilitate multi kills.
推動(dòng)和幫助員工掌握多項(xiàng)技能。
§ Maintain up-to date staff records.
保持員工記錄的更新。
§ Implement staff performance appraisals.
進(jìn)行員工表現(xiàn)評(píng)估。
§ Carry out exit interviews.
落實(shí)員工離職面談。
§ Provide ongoing advice and support to staff under your supervision.
為下屬員工提供持續(xù)性建議和支持。
§ Supervise staff performance.
指導(dǎo)員工工作表現(xiàn)。
§ Manage the delivery of high quality service to guests.
負(fù)責(zé)管理向客人提供高品質(zhì)服務(wù)。
§ Ensure guest needs and reasonable requests are met.
確保客人需求與合理要求被滿足。
§ Seek opportunities to continually improve guest service.
不斷尋求提升對(duì)客服務(wù)質(zhì)量的機(jī)會(huì)。
§ Identify VIP, regular and long staying guest, develop rapport to offer personalized service and assistance.
確認(rèn)VIP 客人，常住客和長(zhǎng)住客人，建立和諧關(guān)系并提供個(gè)性化服務(wù)。
§ Take appropriate action to resolve guest complaints.
采取合適方式處理客人投拆。
§ Adhere to the hotel’s security and emergency policies and procedures
堅(jiān)持遵守酒店安全緊急制度處理程序。
§ Log security incidents and accidents in accordance with hotel requirements.
依照酒店要求完成安全日志和事故記錄。
§ Adhere to hotel cleaning and maintenance programs.
堅(jiān)持執(zhí)行酒店維護(hù)清潔和養(yǎng)護(hù)計(jì)劃。
§ Ensure a high level of cleaning is maintained in work area.
保持維護(hù)所在工作區(qū)域的高度整潔。
§ Ensure all reporting and servicing deadlines are met on a timely basis.
確保按時(shí)完成所有報(bào)告和服務(wù)期限任務(wù)。
§ Emphasize good personal behavior，as per guidelines laid down in the Employee Handbook and promote the spirit of teamwork, whenever and wherever possible.
無(wú)論何時(shí)何地，強(qiáng)調(diào)員工手冊(cè)中規(guī)定的良好個(gè)人行為準(zhǔn)則并提倡團(tuán)隊(duì)合作精神。
§ Carry out other tasks as directed by your supervisors.
完成上級(jí)交待的其它任務(wù)。
