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發送附件簡歷

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職位:中餐廳領班(貴賓接待)
  • 職位性質:全職
  • 工作地區:福建省廈門市
  • 招聘人數:1人
  • 學  歷:不限
  • 工作經驗:不限
  • 提供食宿:不限
  • 年齡要求:不限
  • 計算機能力:不限
  • 語言要求:不限
  • 國際聯號工作經歷:不限
  • 薪資待遇:5千-6千
  • 職位有效期:2026-03-12至2026-06-28
職位描述

§ Check all associates for proper name tags, shoes, clean and proper uniforms, appearance.
檢查所有服務人員的名牌,工鞋,個人衛生及工服,儀容儀表等。
§ Initiate aggressive guest interaction through seeking and soliciting feedback from guests.
積極于客人溝通并得到服務意見反饋。
§ Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
根據菜單等相應規章制度,培訓,保持,強化全部萬豪服務標準。
§ Properly execute revenue and check control procedures on shift.
認真進行收入掌控及賬單管理。
§ Handle daily associate relations (e.g., scheduling, time adjustments).
處理日常員工問題,如排班,加班調整等。
§ Maintain a safe and sanitary work environment for all associates and guests.
為客人和服務人員提供并保持一個安全潔凈的用餐及工作環境。
§ Gather and implement all proper tools for running shift,( e .g ., schedules, floor plans, reservations, checks ).
管理全部運營所需工具,如排班表,預定表,賬單等。
§ During shift, ensure that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests.
服務期間,保證客人從入座到就餐和對與廚房的溝通以及適量交流都感到滿意。
§ Be on the floor during entire meal period and ensure adequate coverage to ensure guest satisfaction.
服務期間保證在場,并提供足夠幫助使客人滿意。。
§ Ensure that only a quality product is being served..
確保客人收到標準產品。
§ Ensure all side work is done on daily basis.
確保每日的附屬工作完成。
§ Exercise station rotation to ensure stations are distributed fairly.
有效管理餐臺分布以及使服務人員得到均等的工作量。
§ Any other duties related to the above, or as reasonably requested by management.
接受合理要求之內的其他工作。
§ In the absence of the Supervisor perform his/her duties.
主管不在時執行主管的職責。
§ Implement an effective training program for new and current associates using use records, menus and appropriate reference manuals.
執行適當有效的新員工培訓。
§ Encourage problem solving by associates through proper training and empowerment.
鼓勵員工通過培訓能夠獨立解決問題。
§ Establish effective communication with associates and supervisor.
建立有效的與同事的溝通方式。
§ Demonstrate positive inter-departmental relations and install close communication with the Restaurant.
在部門內部,與餐廳經建立密切的溝通關系。
§ Fulfill the Standard of the 15 Minutes Training, Pre-shift Meeting and Basic of the Day knowledge
履行15分鐘培訓,班前會議制度以及服務精神基本須知的培訓任務。
§ Responsible to follow and implement all Safety & Security Standards
貫徹執行部門所有安全及保衛工作。。
§ Communicate directly, and/or through the use of the log book, to next shift supervisor.
通過口頭,工作日志等工具與同事交接溝通。
§ Identify and recommend incentive programs, new ideas and methods of operation.
為更好地運營提供新穎的各種創新。
§ Implement and follow through on all bookings of restaurant parties and room service hospitality suites and effectively communicate to all managers.
基于各種預定進行工作,保持于各部門經理的有效溝通。
§ Assist in the development and execution of marketing plan for the outlet.
協助于為所有餐廳制訂的市場推廣計劃的發展及實施。