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餐飲總監(jiān)
2萬-2.5萬
停止招聘
發(fā)布于 02-04
餐飲總監(jiān)
2萬-2.5萬
大連-沙河口區(qū) | 8年以上 | 學歷不限 | 可提供吃 | 招1人
停止招聘
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職位描述

Position summary statement:
The Director, Food & Beverage will be responsible for overseeing existing hotels’ culinary and F&B operational and financial performance as well as service standards in conjunction with Pan Pacific Hotels Group Vision, Purpose and Values. He/she is also responsible for developing concepts and operating service standards for the restaurants and bars.

Primary Responsibilities:
Strategic planning and implementation
? Serve as a business consultant and provide strategic direction to all the F&B outlets of F&B on all aspects of operation, promotion and innovation.
? Responsible for the development and implementation of F&B’s annual business plan and medium-term strategies, as well as establishing key performance objectives and plans to ensure the hotel meets its business targets and drives sustainable, profitable growth

Operations Management
? Direct, lead and manage the Food & Beverage (F&B) division
? Plan and direct the functions of administration and strategy of the F&B department to meet daily operational needs
? Overall responsibility for all operational components of the F&B division to ensure efficiency and effectiveness of operations
? Ensure quality and authenticity of offerings and service across all outlets in order to consistently deliver memorable food and beverage experiences for all guests
? Drive high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates
? Maintain and develop high standards of operations in all restaurants, bars and events by ensuring all SOPs are relevant, up to date, trained effectively and operationally delivered
? Responsible for the conceptual and operational design of restaurant and bar concepts if required
? Collaborate with the Executive Chef to continually review and refresh menu offerings as required by locality and region, drive and take responsibility for the financial performance of the hotel’s F&B outlets
? Create an operational environment of education and empowerment that energizes associates to focus on guest preferences and aspirations
? Cultivate a positive culture surrounding the TrustYou platform and formulate strategies to continually improve the guest experience, sharing positive and negative feedback with associates and using this feedback as a platform for OJT
? Develop, implement and maintain a review and response programme for all Outlet Managers covering TripAdvisor and blogs relevant to F&B, with results discussed and necessary actions effected in weekly F&B meetings
? Conduct hygiene audits in conjunction with the Chief Steward / Hygiene Officer and Executive Chef in order to ensure levels of cleanliness and hygiene are in accordance with local laws and brand standards
? Guide and attend daily operations meetings with the F&B team to plan for immediate operational demands, manage daily and plan for operational challenges, highlight VIP events and follow up on personal tasks and projects
? Review quarterly competitor set analyses done by F&B Manager to ensure hotel F&B offerings are current and competitive, reviewing and amending hotel offerings if required
? Ensures active implementation and adherence to F&B brand standards and as appropriate, present new standards of operation for PPHG Corporate Office review.

Financial
? Daily monitoring of F&B performance and take responsibility for its achievement by reviewing daily operational reports and using the information contained to drive sales.
? Review annual budgets yearly and forecasts monthly for each outlet with F&B Manager and Operations Managers
? Collate individual outlet budgets and forecasts into annual divisional budget and forecast
? Manage all outlets’ individual profit and loss statements, clearly outlining both revenue contributions and expenses
? Guide monthly profit and loss (P&L) meetings to assess financial performance, identify gaps, assess competitor revenue and develop new strategies to increase revenue where opportunities exist.

Business Development and Marketing
? Be an active participant in the strategic marketing approach to ensure exposure the F&B outlets of the hotel, including the development and implementation of the department’s annual and monthly promotions calendar
? Work with the hotel’s internal Marketing Director to develop active strategies that maintain a strong social and traditional media capture.
? Review promotions P&L prepared by F&B Manager 6, 3 and 1 month(s) prior to event, and immediately after to identify whether promotion was cost effective and should be continued in the future. Post-mortems to be planned annually in advance.

Talent Management
? Responsible for the hiring and performance evaluation of associates of F&B Team.
? Identifies associates with potential for promotion and/or transfer within F&B Team.
? Continuous focus on associate satisfaction and ensure continuous improvement action plans are executed effectively, and as needed, with a focus on a team and succession planning culture
? Identifies training needs, develops formal training plans and conducts training sessions for Associates of the F&B Team.
? Interacts with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensures effective two-way communication.
? Develop and grow the F&B team through leadership, mentorship and coaching to fuel the growth of the team and of the Pan Pacific Hotels Group.
? Works with Human Capital & Development on manpower planning and management needs.

Other Responsibilities
? Supports the Mission, Purpose and Values of the Pan Pacific Hotels Group.
? Complies with all relevant Workplace Safety & Health practices and maintains a safe workplace for all associates.
? Adheres to grooming and hygiene standards set by the Hotel.
? Exercises responsible behaviour at all times to uphold the image and reputation of the Pan Pacific Hotels Group, Hotel and department.
? Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
? Carries out any other reasonable duties and responsibilities as assigned.

其他要求
國際聯(lián)號工作經(jīng)歷:優(yōu)先
語言能力:英語-熟練 中國普通話-精通
計算機能力:精通
年齡要求:30歲以上
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公司地址
大連市沙河口區(qū)濱河街96號
導航
職位聯(lián)系人
elva.wang@pphg.com
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elva.wang@pphg.com

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    行業(yè)
  • 100-499人
    規(guī)模
  • 中外合營(合資.合作)
    企業(yè)性質(zhì)
? ? ?大連泛太平洋酒店標志著泛太平洋酒店集團的豪華品牌在遼寧省現(xiàn)代化港口城市-大連市占有一席之地。大連泛太平洋酒店計劃于?2025?年璀璨啟幕。這座51層的摩天建筑坐落于大連市核心地帶,以獨特的郵輪設計靈感、壯麗的山海景觀及頂級的配套設施,將成為大連乃至東北亞地區(qū)奢華酒店的新標桿。酒店設計靈感源自電影《海上鋼琴師》,融入了大連這座浪漫之都的獨特韻味,來展現(xiàn)東西方文化的交融與碰撞,是作為對傳統(tǒng)的致敬與延續(xù),賦予了空間歷久彌新的生命力。? ? ?酒店擁有?216?間寬敞的客房和套房,采用彰顯時尚浪漫的室內(nèi)設計,讓人聯(lián)想到豪華郵輪旅行。位于50-51層的中、西餐廳和酒吧為您提供視覺與味蕾的雙重盛宴。酒店共有1,128平方米宴會和會議空間,配備專業(yè)的會務顧問和全新現(xiàn)代化的設施,確保每一場慶典圓滿如愿。
大連市沙河口區(qū)濱河街96號
導航