- 職位性質:全職
- 工作地區:伊犁哈薩克自治州伊寧市
- 招聘人數:2人
- 學 歷:大專
- 工作經驗:1年以上
- 提供食宿:提供食宿
- 年齡要求:23-45
- 計算機能力:良好
- 語言要求:英語(一般)
- 國際聯號工作經歷:優先
- 薪資待遇:5.5千-6.5千
- 職位有效期:2025-03-21至2026-05-31
職位:大堂吧服務主管
崗位職責/職位描述
·???????Deliver Food and Beverageservice of high standard and in accordance with departmental standards andprocedures
·???????按照部門的規范和程序提供高標準的餐飲服務。
·???????Develop departmental standardsand procedures to promote salesmanship, beverage creativity and profit
·???????為銷售,飲品創新和利潤制定部門的規范和程序。
·???????Communicates to his/hersuperior any difficulties, guest comments and other relevant information?
·???????與上級領導交流有關疑難,客人意見和其它相關信息。
·???????Delivers daily briefings andattends other Food and Beverage meetings as scheduled
·???????召開每日例會和參加計劃好的餐飲部會議。
·???????Delivers prepared trainingsessions in line with a departmental monthly calender
·???????按照部們的月度活動日歷提供制定的培訓課程。
·???????Prepares for service byensuring the department’s:
·???????確保部門的以下各項工作就緒為客人提供服務:
o???Grooming is impeccable and inaccordance with ICHG personal presentation standards
o???遵守洲際酒店集團的個人儀表儀容規范著裝無可挑剔
o???Equipment is clean
o???設備干凈
o???Equipment is sorted and stored
o???設備分類且存放好
o???Glassware is polished
o???玻璃器皿擦亮
o???Requirements for specialoccasions are ready
o???特別活動的要求準備就緒
o???Music is on
o???放音樂
o???Lighting is on
o???開燈
o???Outlet is ready for service andguest comfort
o???酒吧準備就緒為客人提供舒適的服務。
·???????Carries out effective serviceby ensuring all staff are aware of their role in:
·???????確保所有員工了解自己的職責高效的提供服務:
o???Greeting and seating guests
o???迎賓并安排客人就坐
o???Explaining and up-selling dailybeverage specials
o???說明并推銷每日的特價飲料
o???Processing food ordersaccurately
o???準確的下食品單
o???Using trays and tray jackseffectively
o???有效的利用托盤和托盤架
o???Quickly taking food and beverageorders
o???快速的為客人寫餐飲訂單
o???Ensuring payment methods arehandled accurately
o???確保準確的處理付款方式
o???Ensuring working areas arecleaned and re-set quickly
o???確保工作區快速的清潔和重新擺放整齊
o???Ensuring the bar is clean
o???確保吧臺干凈
o???Regularly cleaning ashtrays
o???定時清理煙灰缸
o???Conversing with Guests in relationto the food and beverage products
o???與客人交談有關的餐飲產品
·???????Carries out effective beverageservice by ensuring:
·???????通過確保以下內容高效的提供飲品服務:
o???Beverages are up-sold andregularly replenished, abiding by responsible alcohol service regulations
o???遵守酒精飲料服務歸定,推銷飲料并定時為客人續酒。
o???Converse with Guests aboutwine, advising the types and styles of wine, taking wine orders and servingwine
o???與客人談論葡萄酒,建意葡萄酒的品種和風格,寫單和為客人送酒
o???Promoting and selling cocktailsto guests
o???向客人推銷雞尾酒
o???Making and presenting cocktails
o???調配和裝飾雞尾酒
o???Coffee and tea is served hotand in accordance with standard
o???按規范提供熱的咖啡和茶
·???????Patron care standards areadhered to by ensuring:
·???????通過確保以下方面遵守賓客服務規范:
o???Guests are advised on alcoholicbeverages
o???給予客人有關酒精飲料的建議
o???The strengths of alcohol isadvised and guests are advised as to their effect
o???告知客人酒精強度,并告訴客人對他們的影響。
o???Compliance with legalprovisions of local liquor codes
o???遵守法律規定和地方酒精飲品條例
o???Level of intoxication of guestsis assessed and appropriate action taken
o???評定客人的醉酒程度并采取必要的措施
o???Advise guest on the hotel’spolicy of smoking
o???通知客人酒店的吸煙規定
o???Monitor factors which interferewith the total experience of the guest
o???監測影響客人總體體驗的各方面工作
·???????Cellar operations are carriedout including:
·???????酒窖管理包括:
o???Correct use of refrigerationsystem
o???正確的使用冰箱系統
o???Effective operation of thepost-mix syrups bulk dispense system
o???有效的使用后混合桶裝糖漿分裝設備
o???Operating the beer reticulationsystem
o???使用啤酒過濾裝置
o???Adhering to stock controlprocedures
o???遵循存貨管理程序
·???????Take appropriate action toresolve guest complaints
·???????正確處理客人的投訴。
·???????Requisition bar items accordingto bar stocks
·???????根據酒吧存貨量領取酒吧物品。
·???????Train bar attendant, wait helpand bus help in basic beverage knowledge and beverage service
·???????為酒吧侍應生提供基本的飲料知識和飲料服務的培訓。
·???????Complete spillage report andsubmit to Food and Beverage manager at the Conclusion of each shift
·???????填寫灑酒單并在每班結束后交給餐飲經理。
·???????Assist the Food and BeverageManager to source and review outlet musicians
·???????協助餐飲經理尋找和審評音樂師。
·???????Assist to promote the musicians
·???????協助樂師的推廣工作。
·???????Design promotional materialwhich is aimed at increasing revenue, covers and profit for the Bar with theapproval of the Food and Beverage Manager
·???????設計以增加收入,人數和利潤為目的的酒吧宣傳材料,然后由餐飲經理審批。
·???????Works with Superior on manpowerplanning and management needs
·???????和上級領導一起進行人力規劃和管理需求。
·???????Works with Superior in thepreparation and management of the Department’s budget
·???????和上級領導一起編制和管理部門預算。
