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Base in Pudong Airport
Pre-Opening and operations
·??????Work with HQ relateddivisions to establish, recommend and follow up on the concept brief, layoutdesign, equipment, product and service matrix, uniforms, expenditure,equipment, manning, operation flow and other services offers and newtechnology. Maintain and manage pre-opening and post opening budget
·??????Follow up all pre-openingrelated implementation, installation, license and equipment with the Projects,Group Operations and field team, including local contractors and governmentauthorities
·??????Establish the pre-openingcritical path, OE list, manning and others with the HQ and field teams.
·??????Manpower recruitment,training and supervision
·????? Formulate operations’Standard Operation Procedures (“SOP”) according to China operations’ BrandStandard and operational requirements for each PPL outlets’ customization. 
Post-Opening operations
·??????Ensure that the loungesand operations comply with all applicable legislation and well as industrycodes of practice, from an operational level this includes areas such asOH&S, staff rostering, Liquor Licensing, Health & Hygiene, FoodHandling etc
·???????Identify and driveimprovements and / or implementation of new services and operational policies 
·??????Responsible for hotelP/L, preparation forecast of budget and manpower allocation
·??????Monitor and report on themarket activities and raise the profile of the Company’s Airport Loungesthrough networking, business contacts and promotion. Formulate long-termstrategic business plan to sustain business growth. Identify new and potentialB2B and B2C business opportunities and conduct business expansion planning
·??????Handle client complaintand staff grievances
·??????New projects /initiatives as assigned by management

JOBREQUIREMENTS
·??????Tertiary educationqualification in Hospitality Management or related discipline
·??????Minimum 8 years' relevantexperience with 3 years at senior management level in hospitality industry
·??????Solid hotel pre-openingand operations experience is a must. Knowledgeable in all aspects of managingand leading services and hospitality nature of business or outlet.
·??????Excellent time managementskills and able to work under pressure
·??????Detail-minded, efficient,well-planned with good business sense
·??????Strong communication andinterpersonal skills with analytical mind
·??????Calm, efficient andorganized
·??????Excellent personalpresentation and communication skills
·??????Accountable and resilient
·??????Multi-lingual, excellentspoken and written English and Mandarin 
·??????Travelling is requiredwhen deemed necessary

廣州航領(lǐng)管理咨詢有限公司成立于 2005 年，是環(huán)亞機場服務(wù)管理集團旗下、立足廣州、布局全國的專業(yè)服務(wù)與管理運營企業(yè)，注冊資本 7000 萬港元，實力雄厚、運營穩(wěn)健。公司聚焦機場貴賓服務(wù)、酒店管理、商業(yè)運營、企業(yè)管理咨詢、品牌策劃、會議展覽等核心業(yè)務(wù)，為航空、交通、文旅、商務(wù)等領(lǐng)域提供高品質(zhì)一體化解決方案。憑借成熟的服務(wù)體系、專業(yè)的運營團隊與高標(biāo)準(zhǔn)管理經(jīng)驗，已成為交通樞紐與高端商旅服務(wù)領(lǐng)域的優(yōu)質(zhì)服務(wù)商。我們堅持以人為本、專業(yè)精進、合作共贏的理念，重視人才培養(yǎng)與團隊發(fā)展，提供規(guī)范薪酬、完善福利與清晰晉升通道。誠邀積極進取、熱愛服務(wù)與運營的你加入，與航領(lǐng)攜手，共筑高品質(zhì)服務(wù)新標(biāo)桿。