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崗位職責/職位描述

工作內容：

Job Content：

1、掌握所負責樓層的住客狀況，提供對客服務；

Be familiar with the status of guests on the floor you are responsible for and provide guest services.

2、管理好樓層定額物品，嚴格控制客用品消耗，做好廢品回收；

Manage the floor quota items well, strictly control the consumption of guest supplies, and do a good job in waste recycling.

3、負責對結帳房間的查房工作；

Be responsible for the room inspection work of the checkout rooms.

4、負責查收賓客洗衣、酒水的送回和補充工作；

Be responsible for receiving guests' laundry, returning and replenishing beverages.

5、負責樓層公共區域衛生的清潔工作和部分房間的清潔工作；

Be responsible for the cleaning of the public areas on the floor and some rooms.

6、負責杯具的清潔與消毒工作；

Be responsible for the cleaning and disinfection of cups and utensils.

7、負責臟布草的收集、更換與新布草的折疊、擺放工作；

Be responsible for the collection, replacement of dirty linen and the folding and placement of new linen.

8、完成易耗品的每期盤點工作。

Complete the inventory of consumables for each period.

崗位要求：

Job Requirements：

1、擁有與他人練好的溝通能力；

Possess good communication skills with others;

2、擁有一些客房工作經驗；

Have some experience in guest room work;

3、能吃苦耐勞，具有團隊合作精神。

Be able to endure hardships and work hard, and have a spirit of teamwork.