- 職位性質：全職
- 工作地區：重慶市渝中區
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：1年以上
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：4.5千-5.5千
- 職位有效期：2026-02-05至2026-05-06
Position Description崗位職責
Assist in handling relevant front desk affairs and ensure that there are sufficient service staff in each area of the front desk at all times.
協助處理相關前臺事務，在任何時間都要確保前臺各個區域有足夠的服務人員。
Provide high-quality services to guests.
提供高質量的服務給客人。
Be aware of the daily operation procedures of the front desk.
知曉前臺每天營運程序。
Handle complaints and make guests satisfied.
處理投訴并讓客人感到滿意。
Pick up guests at the airport and guide them through the onboarding or check-out procedures.
接機并帶客人辦理入職或離店手續。
The team will pick you up at the airport and handle the check-in or check-out procedures.
團隊接機并辦理登記入住或離店手續。
VIP rooms are arranged every day and welcome gifts are prepared.
每天安排貴賓房間及預備歡迎禮品。
Every day, offer congratulations and arrange birthday gifts for the in-store guests whose birthdays are on that day.
每天為當天過生日的駐店客人表示祝賀及安排生日禮品。
Communicate with guests within the lobby every day, solve problems and create good interpersonal relationships to enhance customer satisfaction.
每天在大堂范圍內與客人溝通，解決問題并創造良好的人際關系來提高客戶滿意度。
Maximize the coordination of the relationships among various internal departments and between the hotel and external customers.
最大限度的協調內部各個部門之間的關系及酒店與外部顧客的關系。
Provide service information and sell various affiliated products and restaurants of the hotel.
提供服務信息及銷售酒店的各個附屬產品及餐廳。
Master basic guest complaints and solve problems
掌握基本客人投訴并解決問題。
Assist in handling relevant front desk affairs and ensure that there are sufficient service staff in each area of the front desk at all times.
協助處理相關前臺事務，在任何時間都要確保前臺各個區域有足夠的服務人員。
Provide high-quality services to guests.
提供高質量的服務給客人。
Be aware of the daily operation procedures of the front desk.
知曉前臺每天營運程序。
Handle complaints and make guests satisfied.
處理投訴并讓客人感到滿意。
Pick up guests at the airport and guide them through the onboarding or check-out procedures.
接機并帶客人辦理入職或離店手續。
The team will pick you up at the airport and handle the check-in or check-out procedures.
團隊接機并辦理登記入住或離店手續。
VIP rooms are arranged every day and welcome gifts are prepared.
每天安排貴賓房間及預備歡迎禮品。
Every day, offer congratulations and arrange birthday gifts for the in-store guests whose birthdays are on that day.
每天為當天過生日的駐店客人表示祝賀及安排生日禮品。
Communicate with guests within the lobby every day, solve problems and create good interpersonal relationships to enhance customer satisfaction.
每天在大堂范圍內與客人溝通，解決問題并創造良好的人際關系來提高客戶滿意度。
Maximize the coordination of the relationships among various internal departments and between the hotel and external customers.
最大限度的協調內部各個部門之間的關系及酒店與外部顧客的關系。
Provide service information and sell various affiliated products and restaurants of the hotel.
提供服務信息及銷售酒店的各個附屬產品及餐廳。
Master basic guest complaints and solve problems
掌握基本客人投訴并解決問題。
