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崗位職責/職位描述

·?To assist Income Auditor Manager to check all revenue and make sure accuracy of all the revenue.

協(xié)助收入審計經(jīng)理審核所有收入項目，確保收入的正確性。

·?Is responsible for sales and recycling of securities registration.

負責有價證券的銷售與回收登記。

Financial and Revenue Responsibilities

財務和收益責任

·?To be responsible for all daily income of the hotel.

為酒店每日收入負責。

·?To review that all rebates and allowances to ensure they are properly authorized, and to report any deviations from hotel policies and procedures.

檢查所有的減免額和補貼確保他們有正當?shù)氖跈啵蟾嫒魏闻c酒店政策和程序有所偏差的地方。

·?To discharge the duties in an effective and efficient manner.

以有效和高效率的方式履行責任。

Talent & Culture Responsibilities

人才與文化責任

·?Ensure wherever possible that talents are provided with a work place free of discrimination, harassment and victimisation.

確保無論何時都應提供給人才們一個沒有歧視、騷擾和迫害的工作環(huán)境。

·?Treat complaints of harassment and discrimination promptly and confidentially.

快速和保密地處理有關騷擾和歧視的投訴。

·?Treat customers and colleagues from all cultural groups with respect and sensitivity.

對待來自不同文化背景的客人和同事都應給予尊重和體貼。

·?Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

辨認并處理可能由不同文化引起的矛盾和誤解事件。

Guest Service Responsibilities

對客服務責任

·?Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.

如果酒店的任何餐廳和任何區(qū)域需要幫助時，要負責向他們提供幫助。

·?Be responsible for recording daily income of the hotel and that it has been received correctly.

檢查酒店每天收到的款項是否正確。

·?Make sure that all rebate or allowance vouchers and all supporting documents are properly authorized.

確保所有折扣或抵用券都要經(jīng)過批準。

·?To check all charges with the corresponding guest folio.

檢查賬單和客人的賬單是否一致。

·?To match housekeeping report with projected room revenue report and rate discrepancy report.

對比客房報表與預計客房收入及房價之間的差額。

·?To check the sequence of restaurant and bar checks.

檢查餐廳和酒吧的賬單。

·?To check restaurant and bar checks with captain order and restaurant cashier report.

核對餐廳酒吧賬單是否與點菜單及餐廳收款報告一致。

·?To check restaurant recapitulation against restaurant cashier reports, restaurant cashier machine balance and cash register reading.

通過核對餐廳收款報告，餐廳收銀記錄打卡機和現(xiàn)金登記記錄來核對餐廳收入。

·?To check bank deposit from general cashier report.

通過總出納的報告來核查銀行存款。

·?To check mini bar sales and report the lost.

檢查客房小酒吧銷售情況，并做出損失報告。

·?To verify laundry sales and reconcile with computer records.

與電腦中洗衣情況進行對賬。

·?To check ENT/Officer checks in line with hotel policy.

檢查宴請單/職員用餐單是否符合酒店政策。

·?To prepare the daily revenue report.

準備每天收入報告。

·?Makes certain that all cashiering work for each shift is audited properly prior to completion of the final report of the audit.

確保在每次審計報告完成之前，已經(jīng)對每一班收銀工作進行了正常檢查。

·?Ensure that the Guest Ledger is always balanced.

確保客人掛賬始終保持平衡。

·?To check all cashiers summaries and see that the checks are in serial sequence. Amount in the summary correspond with the guest check and shift total amount. Machine balance agrees with the manual records.

核對所有收銀報告并保證所有賬單是連號的。保證收銀報告與客人賬單的總數(shù)相等，手工記錄與電腦記錄相同。

·?The Income clerk will prepare the F&B summary report and balance the amount in the summary with the amount recorded in the transaction summary.

收入核算員應編報餐飲匯總報告并使報告金額與調(diào)節(jié)報告中的金額相同。