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崗位職責/職位描述

Administration

行政

·?Report the regular work to Assistant Director of Engineering and Duty Engineer.

向工程副總監和值班工程師匯報工作。

·?To develop and implement designed plan for equipment maintenance, take the lead in the processing of emergency maintenance?train talent within department.

·?制定并執行專業設備的維修保養計劃，帶頭處理里常應急維修培訓本專業人才。

Learning & Development and Talent & Culture?

學習與發展和人才與文化

·?To provide supervision and guidance and on the job training to associates and to follow up on work progress to ensure that it is properly carried out and completed on time schedule with acceptable quality. Constantly review & inspect completed works (preventive and work request) for any deficiencies that need to be follow up for accuracy and completeness.

管理和指導在崗培訓，檢查工作程序以便保證工作按時和保質保量的完成。經?；仡櫤蜋z查已經完成的工作（預防性維護和維修）及時發現不足，以便跟進落實和完成。

·?Ensure wherever possible that talents are provided with a work place free of discrimination, harassment and victimization.

確保人才不會受到與工作場所相關的歧視，騷擾和侵害。

·?Treat complaints of harassment and discrimination promptly and confidentially.

及時和保密地處理騷擾和歧視等問題。

·?Treat customers and colleagues from all cultural groups with respect and sensitivity.

謹慎和尊重地對待不同文化群體的客戶和同事。

·?Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

識別和謹慎處理那些可能會引起交叉文化引發的沖突或誤解。

Guest Service Responsibilities

對客服務的責任

·?Interacts in a positive way with other departments to ensure a perfect guest experience.

與其它部門進行有效地互相配合以確保客人的滿意體驗。

·?Supports operations and assists in achieving team member and guest satisfaction goals.

支持運作和幫助團隊成員實現客人滿意度的目標。

Health and Safety

健康和安全

·?Ensure that all potential and real Hazards are reported immediately and rectified.

確保所有潛在的和實際的危險是被立即報告和糾正的。

·?Be fully conversant with all departmental Fire, Emergency and Bomb procedures.

充分熟悉各個部門的消防及緊急預案程序。

·?Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and talents.

為了客人們和人才們的安全和消防安全，必須確保所有的緊急程序都被預演、落實和實施。

·?Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

在公平的酒店規則和嚴格遵守的法律法規下，確保在酒店內所有人的人身和財產安全。

·?Ensure all talents?within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others

確保所有人才都在部門內以安全的方式操作，避免不安全的或者不適合的冒險的行為造成自己或者其他工作人員的損傷或不便。

·?Use safe manual handling techniques and practice safe work habits following Hotels?Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.

遵循酒店健康、安全和環境政策，來養成使用安全操作手冊和實踐安全工作的習慣。減少對環境的影響和防止污染。

Confidentiality

保密制度

·?Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Hotels?Internet and Email policy.

確保所有的知識產權和信息的保密性和安全性，包括資料的存放和電子數據的存儲。要遵守酒店互聯網和電子郵件的政策。

·?Ensure Hotel, Customer and Talent information or transactions are kept confidential during or after?employment with the company.

無論何時，都要確保酒店，客戶和人才的信息或處理的保密性。

To Be?Fully Conversant With

需要遵守的

·?Hotel fire procedures

酒店消防規則

·?Hotel security procedures

酒店保安規則

·?Hotel Health and Safety policy and procedures

酒店健康與安全政策和規則

·?Hotel Facilities and attractions

酒店設備設施和功能介紹

·?Hotel standards of operation and departmental procedures

酒店運營部門程序標準

·?Methods of accepted payment of the company

公司的財務政策

·?Short and long term company marketing promotions

短期和長期的公司市場推廣項目

Other Responsibilities

Main Complexity/Critical Issues In The Job主要復雜/關鍵工作事項

·?Preventive maintenance program ??

預防維護

·?Fire & Safety program ???

防火安全

·?Energy conservation program ?

節約能源計劃

·?Safety tag program

安裝危險警示

·?Training program for associates directly under his supervision ??

對下屬人才進行培訓

·?Parts and materials control ?

零件和材料控制